Business Analyst & Project Leader (80-100%, all genders)

You will lead and actively contribute to the digitalization & digital transformation of the LHG Airlines customer journey. You identify and translate business requirements into technical solutions, following our agile collaboration model based on end2end product, cross functional release teams.

Starting date: upon agreement

You may apply in English or German.

Tasks

I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am part of an end-to-end product team and together with developers, architects and a product owner create customer and commercial value for our product area

• I enable our product and feature teams to revolutionize their approach to delivery and make fast high-quality decisions
• I identify and translate business requirements into technical solutions
• I am part of an end-to-end product team and together with developers, architects and a product owner create customer and commercial value for our product area
• I clarify business questions and test the products
• I develop and drive KPIs for the products in our portfolio, and support our product teams in challenging our developments
• I detail features and user stories based on business demand
• I generate actionable and in-depth business insights from our data
  
  

Benefits

• Attractive company pension scheme
• Remote working (e.g. from home)
• Paid maternity and paternity leave
• Flexible workhours and part-time working models
• Subsidized parking or public transport
• Diversity programmes
• Flight benefits
• Company health management
  
  

Requirements

• At least 2 years of experience in a digital product role
• Ability to apply my strategically strong mindset to business, product and technical challenges
• Experience in the quantitative analysis of user behavior
• Strong communication skills and ability to easily facilitate discussions and analyses between cross-functional teams
• Knowledge of software development processes, dependencies and digital products as well as methodologies and frameworks like Scrum and Kanban
• Ownership mindset that takes care of conceptualizing, developing and maintaining clear and easy-to-understand dashboards and visualizations
• Very good command of English language
  
  

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Company

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

Contact

Vivien McKinson

recruiting.services@swiss.com