Business Development Director QSR

Position name

Business Development Director QSR

Location + full-time/part-time

Chicago (US)

Full-time employment // Hybrid working model (office + home office)

Company description

Are you ready to join an international company that is focused on creating sustainable products for foodservice and airline industries?

Probably at some point in your life you traveled on the plane & ordered some food or went to your nearby takeout place to buy a salad for lunch. In this case, you might have seen deSter products and didn’t even know it. A lot of people don’t realize that packaging world can be exciting, but it is more than that, especially when it comes to food. deSter is unique in its industry because we design and manufacture packaging as well as some additional complimentary products such as amenity kits, airplane trolleys & condiment packs. Our purpose is to create sustainable food and travel experiences and we need you on this journey.

If you want to be a part of a company that strives to create a better future and change how we look at food packaging, you are in the right place.

Summary

Responsible for maintaining and developing sales for specific Quick service accounts in North America.

Main responsibilities

Main Duties and Responsibilities:

• Building new profitable business via ongoing management of an active sales pipeline and subsequent implementation.

• Retaining gained business by achieving maximum levels of profitability for deSter and maximum levels of satisfaction for own and direct reports’ customers

• Implementing new business accurately and in line with expectations of all stakeholders

• Ensuring the agreed targets on turnover and margins are met and report consequently and via the proper channels and guidelines

• Contribute in further professionalizing of processes and the route to market

• Achieve the best possible commercial deals

• Responsible of driving and growing Sales opportunities

• Establish solid relationships with customers

Account management

• Create annual customer budgets and ongoing forecasts

• Ensure account management plans and associated action plans are according to the customer portfolio

• Manage the customer contact program

• Ensure all contracts are accurately implemented, e.g. managing contract performance, customer payment terms, delivery terms and complaints

• Manage above account management responsibilities through direct reports and own accounts

Prospecting new customers

• Ensure an accurate and targeted sales pipeline is in place with a corresponding action plan

• Ensure sales tenders are managed to the highest standards to achieve the utmost in class conversion levels

• Responsible for the achievement of proposed sales budget, proper management of accounts, and the further development of the business

• Present reports on performance and activities on a weekly basis

• Prepares sales quotes and presentations with the support of key stakeholders

• Negotiate deals with the support of key stakeholders

• Work with business support, product management and customer service teams to implement the business model per customer

• Anticipate and propose short-term sales objectives for the sales region and modify them in line with the market situation/needs/requirements/trends

• Initiate projects to achieve targets, including good and thorough understanding of market trends, customer needs, and competitive moves in addition to strengths/capabilities and competitive position

Requirements

Education:

• Degree in Economics or related discipline

Work Experience:

• At least 10 years of Sales experience with major customers preferably in the packaging business and or Quick service market

Technical Skills:

• Word, Excel, PowerPoint, O365 skills (Teams, Sharepoint, One Note,…)

• Experience with ERP systems helpful

Other Skills:

• Results driven, tenacious and focused

• Proven negotiation skills

• Strong communication skills on all levels in an organization

• Attention to detail, well organized, accurate and well documented

• Customer orientated

• Flexible but target driven

• Leadership skills

• Team player

Language / Communication Skills:

• English, and any other modern language, fluent both orally and in writing

• Excellent communication and presentation skills

What we offer

Joining deSter means you will become a part of an innovative company with sustainability at heart and colleagues & customers globally. Besides competitive salary and benefits, we also offer hybrid way of working (office/remote) and a team of colleagues that have a passion & enthusiasm for what they do.