Hong Kong Airlines

Supervisor / Assistant Manager, E-Commerce

Hong Kong Airlines Hong Kong, Hong Kong SAR

Responsibilities:

  • Coordinate with internal & external parties to promote and complete the large-scale e-commerce marketing projects like online air ticket sales
  • Participate or lead the transformation program of online sales platform development, improve direct sales, ancillary revenue and customer experience, design and develop online products, such as: promotion code / baggage sales / seat selection / upgrade / in-flight meals
  • Responsible for the operation of B2C system and platform development , enhance the functionality in mobility and other platform: from promotion, product development, order processing to any others needed
  • Improve direct sales: design precision market mechanism and system, user profile, RFM mechanism
  • Improve ancillary revenue: design new products, enhance the exist products, promotion etc.


Requirements:

  • Bachelor’s Degree or above in E-commerce, Computer Science, Information System Management, or related discipline
  • 5 years' or above of relevant working experience, preferably with project management and system development experience
  • Minimum 2-3 years of product or project management experience in Travel or aviation industry, good knowledge of Airlines sales, ancillary related, digital marketing is an advantage; PMP holder is a plus
  • Capable to manage project budgets, resources planning / management and reporting
  • Ability to collaborate, influence and motivate cross-function teams and customers without authority, strong organizational and time management skills
  • Innovative, excellent communication and interpersonal skill, able to work under pressure and fast changing environment
  • Experience with object-oriented design and coding skills across a variety of platforms is a plus
  • Good command of spoken and written English and Chinese, fluency in Putonghua is an advantage
  • Candidate with less experience will be considered as Supervisor, E-Commerce
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Sales and Business Development
  • Industries

    Airlines and Aviation

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