Specialist, Catering Planning & Loading

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

Reporting to the Product Manager, Service Strategy, the Specialist, Catering Planning and Loading is responsible for data management, document manipulation, and the distribution of loading diagrams for the catering department. This position is also responsible for calculating equipment usage to support forecasting needs, monitoring catering weight & balance changes, & managing all aspects of the catering web portal, including facilitating communication of information via the portal and managing web portal access for internal/external partners.

Key Responsibilities

• Prepare, revise, & develop all loading diagrams and carrier tags to support provisioning of supplies on Hawaiian Airlines aircraft.
• Post content on HA Catering data management system (Sharepoint website).
• Communicate galley packing information to all internal and external customers.
• Prepare & maintain usage quantities of catering supplies to support Procurement’s reordering process.
• Audit vendor kitchen performance for diagram packing compliance.
• Coordinate all quality issues and trends relative to galley planning; communicate challenges and needs to the Product Manager, Service Strategy.
• Review new opportunities for process improvement in this area that will enhance productivity and efficiency of galley planning as needed.
• Other duties as assigned by Manager.
  
  

Minimum Requirements

• Associates Degree or an equivalent combination of education and related work experience.
• Professional experience in document manipulation or data management.
• AOA badge qualification.
• Demonstrated ability to multi-task and manage tight deadlines.
• Demonstrated proficiency in MS Office, specifically high level Excel skills.
• Excellent verbal and written communication skills.
• Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
• In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.
  
  

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success.

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $49,000 - $62,000.

Preferred Qualifications

• Bachelor’s degree.
• Experience in Airline and/or catering industry.
• Experience with project planning and/or coordination.
• Experience with creating visual diagrams in excel.
  
  

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.