Principal - Planning & Integration

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Marketing and Loyalty team is the strategic force behind United’s industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers’ familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that’s because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus®, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.

Key Responsibilities

Job overview and responsibilities

This Principal - Planning and Integration is responsible for implementing the work of the Planning and Integration Team, a team within MileagePlus with responsibility for handling prioritization of the 24-month tactical road map. In addition, the position is responsible for the implementation of large, diverse and complex projects related to program and product development spanning functional groups across MileagePlus.

• For selected projects from the Loyalty Tactical Road Map, apply expertise and leadership skills to define project scope and objectives, develop detailed work plans, schedules, project estimates, resource plans, and status reports for project management of selected road map projects across the MileagePlus team, delivering operational efficiency and effectiveness and ensuring optimal utilization of team resources
• Provide project leadership to allow each functional team to focus on optimizing business outcomes and results rather than project management
• Manage 24-month tactical Loyalty road map project selection and prioritization processes. Support integration of Loyalty projects on other functional group road maps (technology, digital, operations)
• Provide the primary point of integration for internal and external partners and stakeholders in the execution of MileagePlus projects
• Manage engagement of the MileagePlus team in enterprise projects
• Ensures adherence to quality standards, project deliverables, and resolves issues to ensure project goals and requirements are met on time and within budget
  
  

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree from an accredited University in Business Administration, Marketing, or a related major
• 4 years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance
• Knowledge and demonstrated use of Microsoft Excel, Word, Visio, and PowerPoint
• Excellent written and spoken communication skills, organizational skills, and strong interpersonal skills
• Ability to conform to shifting priorities, demands, and timelines
• Ability to effectively prioritize and execute tasks
• Ability to understand and manage complex projects with drive toward defined goals
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  
  

What will help you propel from the pack (Preferred Qualifications):

• PMI Certification
• 6 years of related experience in marketing or related functions with PMO Leadership Experience
• Strong knowledge of airline products & services
  
  

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT WHQ00023666