There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Key Responsibilities
We are seeking an experienced and dynamic individual to join our Corporate Security team as a Senior Manager of Internal Investigations. This role will lead a team of skilled investigators, ensuring that all investigations are conducted efficiently, thoroughly, and in compliance with legal and ethical standards. This role requires a strategic approach, strong leadership abilities, and exceptional problem-solving skills.
Lead a team of investigators in conducting thorough and impartial investigations into allegations of workplace violence, theft/fraud and other misconduct or violations of company policies
Collaborate with internal partners, including Legal, Labor Relations, Human Resources, Ethics & Compliance, etc., to coordinate investigative efforts and ensure timely resolutions of issues
Oversee comprehensive investigative reports, including reviewing/approving prior to distribution to internal stakeholders
Develop and implement investigative policies, procedures, and protocols to ensure consistency and adherence to standard processes
Provide guidance and support to investigators, including training, coaching, and mentoring to enhance their skills and capabilities
Represent the organization in interactions with external parties, including local, state, and federal law enforcement agencies, as necessary
Stay informed about industry trends, emerging threats, and best practices in investigative techniques, and incorporate this knowledge into the development of investigative strategies
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor’s degree or equivalent experience in criminal justice or related field
7+ years of investigative experience, preferably in a corporate environment
Demonstrated leadership with the ability to empower and develop a team of investigators
Excellent analytical and problem-solving abilities, with a keen attention to detail
Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly and concisely
Ability to manage multiple priorities and deadlines in a fast-paced environment
Integrity, discretion, and commitment to upholding ethical standards in all aspects of the job
Must be legally authorized to work in the United States for any employer without sponsorship
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
3-5+ years of direct management experience
Certification in a relevant area such as Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP), is a plus
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.