HR Representative (NJUS)
Purpose of Position
The Human Resources Representative is part of the HR Service Center which is a support function for all of HR. The Human Resources Representative is responsible for managing designated processes and tasks, being a contact resource for all NetJets employees. The Human Resources Representitive has the opportunity grow and develop to become knowledgable within all HR teams.
Tasks And Responsibilities
High School
Certifications and Licenses
Years Of Experience
2-4 years of experience
Core Competencies
Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results
Knowledge, Skills, Abilities And Other (KSAOs)
The Human Resources Representative is part of the HR Service Center which is a support function for all of HR. The Human Resources Representative is responsible for managing designated processes and tasks, being a contact resource for all NetJets employees. The Human Resources Representitive has the opportunity grow and develop to become knowledgable within all HR teams.
Tasks And Responsibilities
- Provide support with inquiries and requests sent to the HR Service Center email box.
- Answer calls and respond to voicemails incoming to the HR Service Center hotline within established service level standards.
- Responsible for Tier-1 level employee questions. Escalate inquiries as necessary to Tier-2 contacts.
- Track inbound/outbound communications with employees through designated tracking/ticketing system to ensure accurate records of Service Center assistance. Monitor open tickets until resolution.
- Manage the day-to-day administration of Human Resources assigned processes and tasks.
- Work with supervisor on various project work, as requested.
- Update documentation of department processes, as needed.
High School
Certifications and Licenses
Years Of Experience
2-4 years of experience
Core Competencies
Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results
Knowledge, Skills, Abilities And Other (KSAOs)
- Excellent verbal and written communication skills
- Customer Service oriented mindset
- Ability to multi-task and prioitize workload
- Strong Microsoft Office skills (e.g. Outlook, Word, etc.)
- Ability to easily master internal technology systems, as needed.
- Ability to differentiate between Tier-1 and Tier-2 inquiries and collaborate with
- Exceptional organizational skills and prioritization to manage multiple tasks and provide timely responses
- Capacity to provide exceptional attention to detail and maintain impeccable records
- Strong people and collaborative skills to work with employees and vendors to gain resolution to inquiries
- Ability to work with little supervision and take initiative
- Associate's Degree, or equivalent work experience preferred
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Human Resources -
Industries
Aviation and Aerospace Component Manufacturing and Airlines and Aviation
Referrals increase your chances of interviewing at NetJets by 2x
See who you knowGet notified about new Human Resources Representative jobs in Columbus, OH.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub