There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Our Marketing and Loyalty team is the strategic force behind United’s industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers’ familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that’s because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus®, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.
Key Responsibilities
This role supports compelling and engaging branded design solutions that elevate the customer experience.
At the core, this role provides support in the areas of integrated marketing designs via email, digital media, paid media, signage, and print collateral. Also supports internal design needs across the organization (e.g. onboard product, livery & airport maps, regulatory, sales, and more.)
Develop and execute a variety of content including email, digital media, signage, print collateral, video & animation, digital ads, and more
Prepare, package, and deliver final optimized assets and spec files for various mediums
Produce brand identity elements such as logos, wordmarks, icons & illustrations
Collaborate with teams in marketing, editorial, loyalty, brand identity, product, digital personalization, user experience, and other business stakeholders to produce consistent creative across multiple marketing channels
Document best practices, processes, and innovations to improve development time
Stay current on the latest design software, and usability standards
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree or 1-3 years of relevant work experience with GED in Marketing, Creative, or related field
0 - 2 years of experience working as a digital artist and/or visual designer in an agency or equivalent environment through work or education
Experience designing for emails and digital channels
Ability to deliver a polished product under tight deadlines with strong attention to detail and the ability to prioritize workload
Must demonstrate strong design style and understand the best design practices across various mediums and platforms
Excellent photo selection skills
Basic Sketch knowledge
Basic motion design skills and video editing, specifically using After Effects
Positive outlook and can-do attitude
Ability to work collaboratively or independently
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Experience working within brand standards of major business-to-consumer enterprises
Good communicator with ability to design and articulate your concepts in a clear, concise manner Ability to participate in creative brief, design reviews, and design planning sessions