Corporate Account Manager SME (Expert) (m/f/d)

Do you enjoy working independently but are still a team player?

Are your customers important to you and do you enjoy getting in touch with them?

As a Corporate Account Manager SME you will be an indispensable part of our team. Take the opportunity to expand your sales skills and contribute to the success of the Lufthansa Group!

Tasks

Your role will involve providing telephone and virtual support to medium-sized corporate customers in Germany.

This includes, among other things:

• Designing and establishing long-term contacts for a partnership-based cooperation with our medium-sized customers
• Preparing and conducting information and feedback meetings with our existing customers
• Independent acquisition of new supra-regional customers
• Advice on new technologies and distribution channels as well as on the topic of sustainability at the Lufthansa Group
• Finding solutions to questions in day-to-day business
• Target group-specific communication and consolidation of customer feedback and market trends
• Documentation of contacts and customer feedback
• Participation in trade fairs and customer events as well as their preparation and follow-up
  
  

Benefits

• Old-age provision / employee retirement
• Development programs / Training opportunities
• 13th monthly salary
• Canteen (subsidized by employer)
• Jobticket / Subsidized public transport
• Free parking
• Have a shower
• holiday / Christmas bonus
• Lockers for cyclists / sportsmen
• Profit sharing / LVV (bonus)
• Flight privileges
• Family service (assistance with finding assistance)
• Doctor‘s office
• Child friendly
• Discounts / shopping
• Flexible working hours
• Hybrid working possible
  
  

Requirements

You would fit into our team if you can adapt well to different customers, work in a solution-oriented manner and if teamwork is important to you. We also look for the following:

• Specialist or university degree in economics or similar.
• Air traffic, travel agent, service agent in air traffic with vocational academy or comparable, marketing specialist with many years of experience in sales/marketing and further business training (m/f/d)
• Professional experience in B2B sales, key account management, preferably in the airline MICE or travel industry
• Sales talent, verbal expression, persuasiveness, flexibility, negotiating skills, analytical/conceptual thinking skills
• Knowledge of analysis methods, different markets/target groups, customer loyalty tools, sales procedures, sales method competence, marketing and sales IT tools, very good communication skills in German and English
• Driving license class B
  
  

Company

The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home market. It plays a leading role in its European home market. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.