Hello, We are Lufthansa InTouch!

Want to make someone’s day, every day? Join us!

Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates.

To be best at being in touch is what we strive for.

Tasks

Welcome aboard!

Our skilled global teams of airline professionals ensure the highest quality of service for our passengers.

This includes but it is not limited to:

General flight reservations and direct sales
Information about our products and services
Passenger check-in assistance
Managing accounts for Lufthansa frequent flyers (Miles & More)
Support Travel Agencies

Requirements

What do we look for in a candidate?

Excellent written and verbal communication skills in English
Ability to work rotating shifts including evenings, weekends, and statutory holidays
Good understanding of computer systems and standard software
Positive and ‘can do’ attitude
Willingness to be one best self when interacting with colleagues and customers
Previous proven experience working in a customer service role
Eligibility to work full time with us for at least 12 consecutive months

About Lufthansa Services Philippines Inc.

We help. We smile. We care. We are best at being in touch, be it with colleagues or customers. This is the essence of Lufthansa InTouch: We make someone’s day every day! Our headquarters are based in Berlin. With our network of 6 service centres in 6 different countries, we are the touchpoint between LH Group and their passengers. About 2000 Consultants offer over 200 services in more than 30 languages; they take care of all requests by passengers' flying with LH Group and ensure the highest service quality.

Lufthansa Services Philippines Inc.

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