Level | Description |
Proficient | Work directly with Director to execute the sales strategy developed by the Senior Leadership Team through weekly 1:1 calls and monthly in-person meetings. |
Proficient | Must possess excellent organizational skills and strong Leadership skills |
Proficient | Must be able to manage a regional budget that supports exceeding a revenue quota while ensuring low cost effectiveness. |
Proficient | Ability to build regional portfolios that include approaches to expand Customer base, increase market share, and build competitive barriers. |
Proficient | Ability to develop and implement strategic plans to measurably increase presence and influence decision-making in the account, elevate competitive position, create leveraged Customer results, and generate profitable revenue to achieve AOP revenue targets. Corporate Sales airline industry subject matter expert |
Proficient | Self-directed, self-motivated, and demonstrated experience providing ideas and solutions to further business understanding. |
Proficient | Must have thorough knowledge of all Southwest Airlines distribution tools and multichannel distribution strategy (i.e. SWABIZ, Southwest Partner Services (SPS), Global Distribution Systems (GDS), and other unconventional distribution tools), as well as the suite of business travel products and services. |
Proficient | Must demonstrate the ability to analyze data to identify value creating opportunities and developing trends to meet sales objectives and department goals. |
Proficient | Ability to teach sales processes and techniques to identifying needs and insights |
Proficient | Industry subject matter expert and proactively socializes industry best practices, competing products, tools, networks distribution channels, economic trends & environment |
Proficient | Efficient facilitation of cross functional, Team, department, and Senior Leader meetings |
Proficient | Responsible for Team trainings, to include, but not limited to, sales and negotiation skills, territory planning, Southwest products/services, and the latest industry trends, via weekly 1:1 coaching, joint sales calls, formalized quarterly training, etc. |
Proficient | Responsible for the professional development and individual performance plan for each Team member |
Proficient | Collaborate cross functionally with team selling partners (CSI, ISAM, Ops) on sales plans, contracts, contract performance, account prioritization, goal setting/achievement, ongoing process improvement, communication, etc. |
Proficient | Assumes Leadership role for the Team’s projects/scope of work and drives Team to achieve revenue goals. |
Proficient | Must demonstrate the ability to think strategically; identify and communicate opportunities and barriers, with proposed recommendations and/or solutions. |
Proficient | Must have a proven track record of successful networking, negotiation, and long term relationship building resulting in achievement of sales goals with global and large brand name accounts. |
Proficient | Must be able to confidently present before the public and C-level executives, including by not limited to formal sales presentations and negotiations. Ability to grow the breadth and depth of relationships across organizations both internally and externally, demonstrates strategic influence and leverages partnerships to deliver solutions. |
Proficient | Must be able to handle multiple situations simultaneously. |
Proficient | Must possess excellent leadership skills, specifically the ability to lead sales Team and collaborate with corporate travel decision makers to meet goals as well as lead travel forums, roundtables, business travel association events, etc. |
Proficient | Must be able to communicate effectively and professionally both verbally and in writing. |
Proficient | Must have judgment sufficient to handle and solve complex challenges independently and work under stressful situations. |
Proficient | Must be proficient with MS Office Suite computer applications, specifically Excel, Word, PowerPoint, and Outlook and a CRM tool, preferably Salesforce.com |
Proficient | Must be able to comprehend and execute complex documents like RFP's, legal agreements, proposals, etc. with a high degree of accuracy. |
Proficient | Must be proficient in Southwest Airlines business travel products/services, distribution portfolio, and specific territory service. |
Proficient | Must maintain a professional appearance and demeanor |