Manager, Maintenance Control Center

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
  
  
  

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies

What Will You Be Doing?

The Manager, Maintenance Control reports directly to the Sr. Manager, Maintenance Control. The Manager serves as authority when making operational decisions and provides consistent communication and coordination with System Operations Control (SOC), Line Maintenance and Heavy Maintenance personnel and leadership, Engineering, Inspection and Purchasing to maintain a seamless daily operation while maintaining the highest degree of safety. The Manager, Maintenance Control will also act on the company’s behalf with authority to discipline, discharge (in extenuating circumstances), or recommend same when company policy/procedure or established practices have been violated. Will also maintain the authority to “ground” any aircraft when deemed absolutely necessary.

Essential Functions

The Manager, Mtce Control is responsible for the daily operation of Maintenance Control during their respective shift ensuring the continuous and safe operation of company aircraft during scheduled service. Oversee and maintain adequate staffing levels necessary to maintain efficient daily operations. Responsible for the oversight of all Maintenance Control personnel on duty, efficiently managing all daily activities. Possess the authority to approve overtime, establish, or delegate responsibilities and assignments or create policy and/or procedures. Exercise financial decisions regarding the recovery of AOG aircraft or maintained continued operations up to and including purchasing of parts, charters, third party maintenance vendors, or any other relevant situation. These duties also include, but are not limited to, the following:

• Continually design/implement action plans to reduce maintenance related delays and cancellations.
• Create/administer/manage the department’s work schedules including managing/approving vacations, monitoring sick time and absences, including payroll processing.
• Maintain department goals, performance objectives and training (including recurrent training) of all Maintenance Control personnel.
• Single point of contact for the Sr Manager, Maintenance Control and Director, Maintenance regarding daily operations.
• Effectively monitor and manage the MEL/CDL/NEF process for accuracy.
• Maintain all One Time On-Call Maintenance documentation for each event, including all FMIS entries as required.
• Ensure the requirements of On-Call and One Time On-Call Maintenance are performed per the requirements of this manual.
• Review and control the retention of One Time On-Call Form 30189 and associated documents for 30 days as referenced in the Maintenance Control Standard Operating Manual.
• Ensure timely audits of all completed overnight work documents and facilitate timely corrections of all noted errors as required.
• Verify all FMIS Entries are correctly entered or make corrections as required.
• Administer and manage all departmental self-audits.
• If so directed, participate in the Reliability Board Meeting.
• Complete in a timely manner all other duties assigned by the Sr Manager, Mtce Control or higher.
  
  
  

Qualifications

• FAA Certificated Mechanic possessing Airframe and Powerplant ratings
• Minimum 5 years of combined Line Maintenance and/or Heavy Maintenance experience
• Minimum 2 years of Maintenance Control experience
• Minimum 3 years in a supervisory/management role in the Maintenance Operations environment
• Four year college degree - preferred
• FCC Radio License - preferred
  
  
  

Knowledge, Skills And Abilities

• Proven leadership, motivational and organizational skills
• Working knowledge of the Airbus A320 family aircraft
• Demonstrated knowledge of airline maintenance operations
• Demonstrated ability to plan, organize and administer/delegate responsibilities to subordinates as required
• Must successfully complete all company required training
• Must demonstrate behavior that demonstrates the company’s core values
  
  
  

Equipment Operated

Standard office equipment

Work Environment

Typical office environment

Physical Effort

Generally, not required.

Positions Supervised

Maintenance Control Coordinator(s)

Salary Range: $100,104-$132,870

• Relocation offer assistance
• In addition to your base salary, you will be eligible to earn an annual cash performance bonus, at the discretion of Frontier’s Board of Directors or one of such board’s committees, based on the attainment of performance metrics for Frontier and/or individual performance objectives, in each case established and evaluated by such board or one of its committees. Your target annual bonus will be (%10) of your base salary, but the actual amount of your annual bonus may range (0% - %20) of your base salary.
  
  
  

Please note: this posting has a closing date of 5/30/2024 midnight MT.

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.