We are currently looking to recruit IT Storage & Backup Systems Engineer for our Shared Service Centre. This position will be based in our beautiful offices in New Belgrade.
Job Summary:
Reporting to the Senior Manager Service Design, the Storage and Backup specialist is responsible for the overall standards and direction as well as design and build including processes and operational concepts of the global infrastructure in his respective subject matter. This position is also responsible to set global guidelines for operational services working together with the internal Service Operations team and external service providers. This involves consulting and working together in technology areas to design and build technical structures based on existing standards and processes that meet the strategic needs of the business and integrate with other business and IT processes, overseeing the enterprise-wide effort to provide analyses and recommendations on appropriate infrastructure solutions required to support the groups goals and strategy.
Main Duties and Responsibilities:
- Installation and configuration of data protection server software and associated components
- Setting up data deduplication disk pools and tape backup devices
- Establishing replication between locations
- Develop and implement automated solutions to support operational and SLA objectives.
- Respond quickly and effectively to backup issues and outages
- Strong documentation skills along with the ability to train junior level personnel on day-to-day data backup tasks
- Creation of reports for management
- Participate in 24x7 on-call rotations for storage Backup support
- Provide technical leadership to more junior team members
- Has experience working in a large storage environment with formal change management practices
- Experience with Veeam Backup, Networker and Nasuni preferred
- Experience with Data Domain and Unity zoning required
- Experience with Netapp, EMC and Synology arrays preferred
- Must be detail-oriented with good organization skills
- Excellent troubleshooting skills
- Additional knowledge in Backup software is desirable.
- Knowledge of encryption of the Backup environment preferred
- Participation on an on-call rotation for a 7-day period (10pm – 8am during weekdays and one weekend) should be expected every 4 weeks.
- Shift work in two shifts, changing shifts every week
Qualifications:
- Bachelor’s Degree in information technology or equivalent
- Excellent understanding of complex enterprise IT Infrastructure landscapes.
- Deep technical expertise and understanding of underlying business processes, systems, and operational level requirements in multiple infrastructure disciplines with focus on the responsible subject matter
Work Experience:
- 2+ years of working in IT infrastructure roles.
- 1+ years of experience in IT service development and stakeholder relationship management.
- Experience of working with multiple third-party vendors, strong customer focus.
- Experience with working in the air catering industry and food services spaces is ideal.
- Experience with structuring complex problems and delivering insights and recommendations.
- Ability to work cross-functionally with diverse groups and senior-level management.
- Possession of excellent strategic and tactical communication planning and execution skills.
- Be very detail oriented and enjoy working in a fast paced, dynamic, results-oriented environment.
Technical Skills: (Certification, Licenses and Registration)
- 1-2 years of hands-on experience with the installation and configuration of Enterprise Class Data Protection infrastructures
- Veeam Backup & Networker - 1 Year
- Netapp, EMC and Synology storage arrays 1 Years
Language / Communication Skills:
- Business fluent in English (written and spoken).
- Spanish or French is a plus
- Excellent communication skills and ability to partner with diverse stakeholders range from CxO to business counterpart & IT user.
Please note that candidates must have the right to live and work in Serbia. We regret that only shortlisted candidates will be contacted.