***3 month Contract*** Hybrid or Remote
- This role could lead to a permanent role for the right candidate
- We are looking for candidates with an immediate availability
Business Analyst Resource
- Administer, test, implement, and integrate Identity and Access Management (IAM) systems and solutions. Ensure that solutions protect information resources against unauthorized use, inappropriate degrees of access, disclosure, damage and/or loss.
- Identify, analyse and resolve AD issues as well as Troubleshoot and manage the resolution of issues related identities, systems, access, accounts, authentication, authorization, entitlements, and permissions. Determine and recommend the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization.
- Ensure the maintenance and monitor IAM systems. Troubleshoot, support and resolve system incidents, problems and changes, as required.
- Provide level 1 and level 2 support and coordinate as needed with the technology vendors (performing diagnosis on incidents, implementing standard changes to the infrastructure)
- Produce IAM technical documentation such IAM detailed design, configuration guides etc.
- Proficient with MS Excel and reporting of tickets and trends in service now.
- Proficient with MS Active Directory and Office 365.
Equal Employment Opportunity Statement
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
About Us
Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66,000 the world’s leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fuelling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”