Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 64524
Intro
American Airlines Cargo provides more than 100 million pounds of weekly lift to major cities across the globe. Our reputation as an industry leader in customer experience sets us apart as a preferred global shipping solution. As a business within a business, Cargo opportunities are across a range of functional areas including Revenue Management Marketing and Sales, Operations and Customer Service.
Why you'll love this job
- The RM team sets terms for customer shipping and determines the utilization of flight capacity to deliver the division’s commercial and operational objectives. The RM team takes a customer- and data-oriented approach to create pricing solutions, offer routing options and develop deal terms for cargo shipping needs across the global network.
- Working with the front-line teams in Sales, Operations and Customer Service, the RM team is the key driver for strategic initiatives that drive results such as revenue growth, customer and market share growth, new service and product development, and service recovery measures.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Develop, present and implement strategies to address marketplace competition, changes in customer preference and improvements in technology, and marketing tools
- Formulate new pricing, product and space utilization initiatives
- Utilize market and pricing data, and customer research to understand trends and opportunities; leverage knowledge to drive revenue, increase yield, improve market share and enhance customer loyalty
- Structure, negotiate and implement pricing and capacity programs, vendor agreements, customer relationships and partner agreements
- Develop pricing response to contracted pricing requests and RFPs, using a combination of quantitative analysis and customer-centric objectives
- Perform data analysis and make recommendations to Cargo leaders
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- Bachelor's Degree underway or equivalent experience
Preferred Qualifications- Education & Prior Job Experience
Skills, Licenses & Certifications
- Excellent oral and written communication skills including the ability to communicate with all levels of management
- Strong demonstrated analytical skills
- Ability to derive insight from data and form a solution used for strategic decision making
- Operate within a team environment, across departments, and with all levels of management
- Comfort with new technology and business software
- Enrollment in an accredited program in business, data analysis, economics or statistics and OR
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 64524