Job Posting Status is Expired Please note that the job is not published for job seekers and you will not receive any applicants due to the job status.
Upload
Job Description
- Provide exceptional customer service by responding to RJ customers' inquiries, concerns and requests for assistance with accurate information and solutions.
- Respond to incoming calls and emails while maintaining the highest level of customer care.
- Assist travel agents with their clients' special needs.
- Provide customers with flight, route, and pricing information.
- Issue tickets to RJ customers to ensure that their requests are fulfilled.
- Resolve and assist customers with baggage issues.
- Promote additional services offered by RJ.
Skills
- Fluency in English and Arabic.
- Excellent customer service skills.
- Excellent listening and communication skills.
- The ability to work in a shift schedule with multiple shifts.
- The ability to maintain a professional attitude under high-pressure situations.
- Willingness and ability to work weekends and holidays as necessary.
- Experience in Amadeus Ticketing & Reservation System is a plus.
Education
Tourism Management or any related field
Job Details
Job Location
Amman, Jordan
Job Role
Customer Service and Call Center
Employment Status
Full time
Employment Type
Employee
Monthly Salary Range
$0 - $500
Preferred Candidate
Career Level
Entry Level
Years of Experience
Min: 0 Max: 5
Residence Location
Jordan
Nationality
Jordan
Degree
Bachelor's degree
