Sales Agent

• Handle all customer requirements/requests professionally and ensuring high customer satisfaction
• Issue tickets and collect deposits or payments
• Inform passengers of essential travel information, such as travel times and transportation connections
• Make reservations for customers, explain rules and give quotes and fares
• Provide customers with accurate information about Royal Jordanian flights, times, dates and ticket prices for requested flights
• Inform customers about availability of flights and the best connections if more than one flight is to be booked
• Compile daily balanced sales transaction reports
• Coordinate with customer services section to solve passenger problems and complaints

• Communication skills
• Team player
• Self motivated
• Knowledge in Amadeus Ticketing and Reservation System is a plus

Tourism Management or any related field