Challenge yourself to act as the specialist for the campaign design and build process An exciting opportunity to analyse campaign results to provide advice on short and long term efficiencies Permanent opportunity based at our Mascot Corporate Campus Qantas has always been dedicated to going above and beyond for their customers – both in the air, and on the ground. And at Qantas Loyalty, we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most. As the Senior Campaign Analyst, you will act as the subject matter expert in data and commercials with the product & portfolio under your management. You will work autonomously and, in a team, to provide recommendations and campaign solutions to your stakeholders. This position is responsible for facilitating and consulting on the overall campaign process for Qantas Frequent Flyer Members and Qantas customers across a variety of program & product initiatives including; pre-campaign data analysis, target list extraction, segmentation, campaign build, utilisation of propensity models as well as determining incremental campaign response rates across multiple channels and campaign effectiveness measurement and reporting. What you’ll bring to the role – 5 + Years’ experience in Campaign Management/Targeting and Segmentation experience Advanced skills in Excel, SQL querying and relational databases, JIRA experience also preferred Managing and prioritising a number of competing tasks for different departments Presenting insights and storytelling to senior stakeholders and executive team Proven experience in applying experimental design including the use of control groups for marketing campaigns Proven experience in post campaign/program analysis including the evaluation and quantification of campaign / program uplift Understanding of competitive environment and markets in the Loyalty industry Ability to work autonomously and in a team environment Strong organisational and communication skills -both written and verbal Ability to work under pressure, prioritise tasks & meet deadlines Self-motivated and proactive attitude Ability to meet Corporate and Divisional/Departmental Service Standards; and Ability to comply with Corporate Occupational Health and Safety Responsibilities Standard Commercial and Operational understanding Desired skills and Experience Experience in digital channels Experience in attribution and cross channel effectiveness reporting Experience in Tableau or data visualisation tools (Power BI/Qliksense) is highly regarded Experience in campaign management platforms ( Adobe campaign, Unica, CIM ) Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel: We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Be a part of something special and play your part in the Qantas story – apply today! Applications Close: 23rd June 2023 Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Life in the Qantas Group is fast moving, challenging and always exciting. That’s because today we’re much more than an iconic airline. With 25,000 people in Australia and overseas across Airline, Operations, Freight, Customer & Digital, Loyalty and Technology, we’re as diverse as the people who work with us. Together we’re driving our success and maintaining our position as a world class organisation. As we engage our next generation, we continue to look for the passion, ambition and commitment that has always set us apart. Wherever you work across the Qantas Group, you’ll quickly discover that a role with us is much more than a job. In this dynamic environment, you’re encouraged to demonstrate initiative, embrace challenge and build your experience every day. Candidate privacy policy | Qantas