Challenge yourself & add significant value to Qantas Group At Qantas Loyalty, our teams come together to create new and unique customer experiences Permanent role based at our Mascot Campus Sydney Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include several new ventures and other businesses such as Qantas Money, Qantas Insurance, Qantas Wine and Qantas Hotels & Holidays. The Principal Quality Engineer will join the Hotels and Holidays team in a hands-on technical functional leadership role responsible for managing a team of quality engineers and supporting them in their roles within their scrum teams, professional development of their skills and competencies, while devising and executing on the quality engineering strategy for the Hotels and Holidays business. The role will provide technical leadership, supporting the quality engineering team in delivering quality software on a day-to-day basis and will be accountable for designing, implementing and executing the quality engineering strategy. You will lead and own the quality in Qantas/Jetstar Hotels and Holidays Engineering and be expected to continuously innovate and provide automation solutions to enable the team to scale. What you’ll bring to the role: A genuine and passionate appreciation for what makes quality software. A bachelor’s degree in computer science, software engineering or equivalent technical Degree; or equivalent combination of education and experience Demonstrated experience in providing strong technical leadership and direct reporting. Strong demonstrated experience in an enterprise quality engineering/software engineering role Excellent communication, relationship building and stakeholder management skills. Ability to consult with the business to understand broader business needs and requirements. Demonstrated experience in designing and implementing automation testing of web-based digital applications, mobile apps, web services and RESTful APIs. Experience and a solid understanding of JavaScript (React, Next.js, Node.js) – an understanding of how automated tests are written and maintained using Cypress/Playwright/Puppeteer or similar tools. Experience leading improvements and embedding leading practices to quality engineering processes, workflow and practices. Experience with version control and continuous integration/deployment tooling (GitHub, Buildkite) A strong demonstrated knowledge of unit, integration, systems, end-to-end, UAT, PVT etc functional testing techniques and performance testing Understanding of headless content management systems like Sanity.io and Contentful Expertise in defining and execution of testing strategies for large cross-functional software delivery initiatives. Experience with monitoring and observability tools (Splunk, DataDog, New Relic etc) Knowledge and experience in Mobile App automation and Cross browser testing tools Experience leading a dynamic quality engineering chapter in delivering quality software. On a day-to-day basis, the Principal Quality Engineer is actively developing and adapting the software quality strategy for the organisation, positively leading and contributing to discussions and team dynamics. Why Qantas? If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Life in the Qantas Group is fast moving, challenging and always exciting. That’s because today we’re much more than an iconic airline. With 25,000 people in Australia and overseas across Airline, Operations, Freight, Customer & Digital, Loyalty and Technology, we’re as diverse as the people who work with us. Together we’re driving our success and maintaining our position as a world class organisation. As we engage our next generation, we continue to look for the passion, ambition and commitment that has always set us apart. Wherever you work across the Qantas Group, you’ll quickly discover that a role with us is much more than a job. In this dynamic environment, you’re encouraged to demonstrate initiative, embrace challenge and build your experience every day. Candidate privacy policy | Qantas