Job Description: An opportunity for a Services Support Quality Manager has arisen within Airbus Defence and Space, Getafe (Madrid). Brief description of the department’s mission: The selected candidate will join the Support Quality Team which is responsible of ensuring consistency of Quality Assurance requirements within the Services Business Management System and developing and implementing applicable regulations, standards, methods and tools with regard to Company Quality Assurance requirements, as well as External Company Approvals: Improve performance OQOTOC through strong empowered role in front of internal stakeholders/customers/authorities + Maintain an independent voice in Quality through a key role for the A400M, M&L and MRTT Fleet needs. Enhance efficiency through better End to End (E2E) accountabilities, simplification and reduction of duplications of interfaces Increase agility through closer/clearer connection to internal stakeholders and better link between containment, curative & preventive activities. Qualified Internal Lead Auditor. RESPONSIBILITIES Ensure that the System Support Services´ Quality Management System fulfills applicable regulatory requirements and standards: processes/procedures updated and in accordance with internal quality requirements, internal records management, support to internal/external audits, NC management,.. Manage the Internal Audit Programme of its scope. Perform internal and support external audits in order to monitor the compliance with QMS procedures, including subcontractors and suppliers. Control and follow-up of discrepancies and corrective actions from internal and external audits. Monitor customer complaints and lead improvement actions. Foster continuous improvement through Quality KPI’s measurement and issues investigation (i.e. PPS) Coordinate with other Quality Representatives/Departments as necessary. SKILLS Is your profile aligned to the following list of skills? Apply! We are looking forward to know you: Education: Aeronautical or Industrial Engineering degree or similar related discipline. Experience: At least 5 years as a Quality Manager or Lead auditor. Soft skills: High adaptability to work on new topics, new business and in a networking mode. Team player. Languages: Advanced level in English. Technical knowledge: EASA Part-21, Part-145, Part-M regulations and ISO-9001, EN-9100, EN-9110 International Quality Standards. Valuable / Nice to have: Qualification as Quality Lead Auditor. Knowledgeable on Quality Core Tools (i.e. PPS, lessons learnt, etc.). WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE? At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits: Vacation days plus additional days-off along the year. Attractive salary. Hybrid model of working when possible, promoting the work-life balance. Collective transport service in some sites. Benefits such as health insurance, employee stock options, retirement plan, or study grants. On-site facilities (among others): free canteen, kindergarten, medical office. Possibility to collaborate in different social and corporate social responsibility initiatives. Excellent upskilling opportunities and great development prospects in a multicultural environment. Special rates in products & benefits. WANT TO KNOW MORE ABOUT US? Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world. With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Last but not least, the company has been awarded with the “Top Employers Spain 2023” certification and "Top Employers Europe 2023" by Top Employers Institute. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Defence and Space SAU Contract Type: Permanent ------- Experience Level: Professional Job Family: Quality Inspection By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to firstname.lastname@example.org. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.