- Head of Stakeholder Communications
- Based at Stansted Airport
- Permanent role
About Us
Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including: bonus scheme and benefits package including 11% company contribution pension, 25 days holidays plus bank holidays, free parking, subsidised public transport, and a huge range of company discounts
About The Role
The Head of Stakeholder Communications has a key role to play in the delivery of smooth and efficient airport operations across MAG, as well as realisation of our ambitious major investment plans. This function encompasses both “business-as-usual” activities at London Stansted and strategic projects that are key to the future of our businesses.
In terms of the day-to-day operation of the airport, you will devise, coordinate, and deliver communications to partners, including airlines, ground handling agents, retailers, UK Border Force, and other organisations. In doing so, they will be responsible for ensuring a consistent voice across communications delivered to all organisations involved in airport operations.
The role holder is also the communications lead for the Stansted Transformation Programme (STAN-TP) – our programme of investment to unlock the future of the airport. The role is key to supporting the delivery of this once-in-a-lifetime investment—acting as the conduit between the projects and the wider communications team. They will work with the project directors and team to identify appropriate stakeholders, establish a creative and highly efficient communications plan, develop first-rate communications materials, helping to secure stakeholder buy-in and minimise any operational disruption.
This involves devising messaging and working with other communications functions to coordinate and support their activities – for example, media, social media, people communications.
About You
You will be experienced in creating and executing communication plans for key strategic projects with demonstrable experience of developing positive working relations with a diverse range of operational and commercial departments.
You will be highly skilled in both written and verbal communication, and can adapt your style when required. We are also looking for someone who has an appreciation of issues with the potential to escalate and can ensure that the communications approach meets the diverse (and sometimes competing) requirements of a range of senior leaders.
What Can We Offer In Return
Great benefits as you would expect from a business the size of MAG – in the shape of a competitive salary, bonus scheme and benefits package including 11% company contribution pension, 25 days holidays plus bank holidays, free parking, subsidised public transport, and a huge range of company discounts.
Equal Opportunities & Reasonable Adjustments
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all diverse backgrounds.
MAG is a Disability confident employer and therefore are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process
We’re committed to supporting the health and wellbeing of our colleagues in every aspect of their lives. This includes prioritising mental health, which is just as important as physical health.
We recognise that everyone experiences fluctuations in their mental health, and we are dedicated to creating a supportive, inclusive and caring environment where our colleagues feel valued and respected.
You can contact the team by emailing HR.Recruitment@MAGAirports.com