Hardware Support Specialist

Are you looking to expand your horizons in a growing Aviation sector?

We are looking for a passionate, driven person to join our team for a full-time Hardware Support Specialist role based in CAE Training Centre in Amsterdam.

The Company

CAE is a high-technology company, bringing the digital and physical worlds closer together to create a safer world. Our vision is to be the worldwide partner of choice in civil aviation, defense and security, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency, and readiness. In a class of its own, our mission is to lead at the frontier of digital immersion with high-tech training and operational support solutions to make the world a safer place.

If you want to expand your horizons and work in an exciting growing industry read on.

Position Summary

We're seeking hardware specialists and maintenance/support engineers who possess outstanding problem-solving abilities and a dedication to customer satisfaction. In this role, you will also be responsible for assisting with system upgrades, which may involve actuators, screens, panels, and control systems. Each day presents unique challenges, and travel is an integral aspect of this position – you may spend approximately half of your time at customer sites across Europe, Asia, the USA, and other regions.

Key Responsibilities

• Providing maintenance, support, and upgrades to simulator hardware (such as actuators, control systems, panels)
• Responding proactively to customer support queries and issues in order to prevent downtime
• Leading and offering technical support to hardware engineers during integration of systems
• Scheduling and coordinating hardware integration tasks with other groups
• Supporting formal customer reviews
• Resolving acceptance faults, either directly or through other subject matter experts
• Providing technical expertise during subjective and objective evaluations of training devices
• Providing project information statuses and risks to management
• Traveling worldwide to CAE customer sites to integrate hardware solutions

Our ideal candidate has

• Degree qualification (or equivalent experience) in engineering field
• Technical expertise in hardware support, maintenance, troubleshooting, debugging

What else would be desirable?

• Software experience (e.g. C, C++)
• Prior experience or knowledge of aircraft systems/aerospace

Location

Amsterdam (near Schiphol airport).

The team operates a hybrid approach to remote/ office working, and this role will involve a large amount of international travel.

What kind of person will succeed in this team?

We’re looking for a results-driven problem-solver. It’s a customer facing role and some of the problems you’ll face will be time critical for our customers and for CAE, so it would suit someone who is driven, fast paced, and able to adapt quickly.

CAE offers

• Generous salary including holiday allowance
• 25 days paid vacation
• Travel/ commuting reimbursements
• Company pension

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

#L1-SG2