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Boeing is the world’s largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.
In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India’s defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.
Technology for today and tomorrow
The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.
At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.
At Boeing, we are inclusive, diverse, and transformative.
With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.
At Boeing Digital Aviation Solutions you’ll be a part of a team that creates innovative Digital Aviation Solutions business that drive the future and evolution of Digital Aviation and enable our customers to transform the way they do business. Using agile digital technology, our solutions optimize all aspects of the flight ecosystem including safety, environmental sustainability, and efficiency – delivering value and protecting our customers and the planet.
Boeing Digital Aviation Solutions is currently looking for an Experienced Technical IT Support Specialist for our office in New Delhi, India to join an international environment with a team of like-minded system experts. The team you will be working with consists of Technical Support Specialists (internally referred to as Service Managers), Systems Experts and Service Account Managers handling multiple customers globally.
This role will be based out of New Delhi , India.
Become an authority on several production system installations in terms of managing the technical aspects of the applications.
Participate in ongoing implementation projects
Provide advanced technical support for day of operation flight crew tracking and related products, in relation to the Service Level Agreement(s)
Assist the client with knowledge injections, proactive problem solving and daily management of the production installation
Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
Provide System requirements to the Technical Development team
Being at customer location (Around 2 days a week) and acting as an extended arm of the bigger support team. Coordinating customer issues and also helping to troubleshoot incidents (This is at the hiring team’s discretion and could potentially change in the future).
Employer will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):
Bachelor's degree or higher in IT related field or equivalent.
8+ years in software development or advanced technical support role
Expert knowledge of Unix and/or Linux
Expert knowledge with shell scripting
Expert knowledge in Python language
Good knowledge in version control systems such as Git and Mercurial
Particular interest in technical problem solving
Strong programming skills (Java an advantage)
Version control systems such as Git and Mercurial
Messaging systems such as Activemq
Databases (Oracle or Postgresql)
Knowledge of Kubernetes is beneficial
Customer relationship experience is advantageous
Highly responsible, able to take ownership of issues
Strong technical & analytical aptitude
Able to work independently and within a team
Typical Education & Experience:
This position does offer relocation within INDIA.Export Control Requirements:
Not an export control position
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process.