Description
We have a wide variety of career opportunities around the world — come find yours.
Contact Centers
Contact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more
Job Overview And Responsibilities
Qualifications
Required
We have a wide variety of career opportunities around the world — come find yours.
Contact Centers
Contact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more
Job Overview And Responsibilities
- Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner
- Resolves customer conflicts requiring handling or service
- Arranges for ticketing and other special services
- Notifies customers of flight irregularities and changes in schedules
- Assists company employees in arranging business and personal travel plans
- Operates computer terminal equipment to access, input and retrieve information
- Sells consultatively
Qualifications
Required
- High School Diploma, GED or education equivalent required
- Must be fluent in English and Spanish ( written and spoken)
- Must be at least 18 years of age required
- Must be flexible to work all shifts and, when necessary, available 7 days a week, including holidays and weekends, to deal with any operational and/ or unforeseen situations.
- Must have valid US Visa and Passport
- Must be legally authorized to work in Mexico for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
- Prefer one year of experience in sales, customer contact, or other related work required
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Airlines and Aviation
Referrals increase your chances of interviewing at United Airlines by 2x
See who you knowGet notified about new Reservations Sales Specialist jobs in Mexico City, Mexico.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub