Manager - IT Applications Development

Description

United's Digital Technology team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation.

Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our shared purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available for travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job Overview And Responsibilities

Do you want to be part of the team that is shaping the future of technology at United?

Do you want to build industry-leading software platforms using innovative architectures, data analytics and self-healing infrastructure?

If yes, then we have an exciting role for you within our Digital Technology practice to enhance and build industry-leading platforms, applications & systems that are used by United’s Technical Operations Supply chain team to execute a world-class operation. United’s Technical Operations team is one of the largest Maintenance, Repair, and Overhaul (MRO) organizations in the world. Our team continually innovates to deliver digital solutions to support this complex, dynamic operation.

This is a hands-on technical manager role, responsible for the leadership of a team that delivers web and mobile applications. As a manager, you will lead a team of developers, analysts, and other roles to deliver within an agile team reliably and successfully. You will coach, mentor, and develop others to achieve their best performance. You will be the face of our products with internal customers. A strong application development background with a broad, full stack skillset will be an asset in this role.

Key Responsibilities

• Actively coach and develop team members’ technical and soft skills
• Ensure on-time and high-quality product delivery
• Estimate work in support of sprint and release planning as well as long-range road mapping
• Design, develop, document, test, and debug new and existing critical software systems and/or applications with a focus on continually improving our customer’s journey.
• Ensure regulatory compliance requirements are addressed (e.g., PCI, PII, GDPR)
• Ensure security requirements are addressed.
• Demonstrate an innovative mentality by staying aware of new developments within the technology space and identifying which new technologies to adapt to provide value to our business.
• Ensure commitments are delivered on time, pass unit testing, and meet functional and non-functional requirements.
• Work closely with team members in an agile development environment where continuous integration and continuous delivery are critical
• Recommend system solutions by comparing the advantages and disadvantages of alternative solutions.
• Review solutions with United’s Enterprise Architecture team and TechOps Principal Developers
• Support, maintain, and document software functionality. Identify, evaluate and learn new technologies for implementation.
• Size and estimate development efforts. Define and manage development build plans.
• Analyze and refactor code periodically to keep it up to standards.
  
  

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

Required:

• Bachelor’s degree in computer science, Information Systems, or other related field and at least 8 years of equivalent work experience required.
• 3-5 years of technical lead / management experience in an application development setting
• 3+ years of hands-on software development experience with front-end and .NET technologies in enterprise systems with high availability and performance requirements.
• Experience with React, Redux, Javascript, .NET (6/7), .NET Core, C#, Web API, MVC, ASP.net, CI/CD, SQL and No-SQL
• Understanding of AWS services and container technologies (Docker, Kubernetes etc.)
• Experience with version control systems (Git).
• Strong foundation­ in Software Design Principals and Patterns.
• Experience with security principles: authentication, authorization, OAUTH, SAML, public-private key encryption, asymmetric encryption, symmetric encryption, token validation, encoding, and single sign-on.
• Familiar with implementing and integrating with regulatory compliance requirements (e.g., PCI, PII, GDPR)
• Strong understanding of development best practices, design patterns, and standards and how to apply them
• Experience leading an agile development team, including feature/user story development, estimating, unit testing, etc.
• Exceptional problem solving and analytical skills
• Proven track-record of ownership and delivery
• Strong communication skills and ability to clearly present ideas to a variety of technical and non-technical audiences
• Ability to work in a dynamic, multi-disciplined team
• A passion for details and quality in delivery
• Strong planning and organizational skills
• Good written and verbal communication skills; the ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.
• Support, maintain, and document software functionality.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.
• Interest in learning AWS technologies.
• Ability to work independently and complete projects with minimal supervision.
  
  

Preferred

• Bachelor’s degree in Computer Science or Engineering
• Experience with AWS development and/or AWS Certification a plus
• Understanding of serverless technologies
• Airline experience preferred, but not required.
  
  

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT GGN00001281