United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.
Job Overview And Responsibilities
Team Overview
The Analytics and Innovation (Ai) team at United Airlines works to innovate, transform, and solve complex business problems resulting in significant and measurable enterprise impact through the application of deep cross-functional business expertise and advanced analytics. We work with business and technology partners across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, Revenue Management, Digital Products, Human Resources, etc.) to influence strategic decisions, enterprise strategy, business process, and to help connect the dots across the enterprise. We aim to be an organization with whom and within everyone loves to work!
Role Overview
Working on projects in conjunction with business teams to identify opportunities for improvement, gather and analyze information and data, develop improvements and innovations.
Apply knowledge of statistics, machine learning, programming, and data modeling to recognize patterns, identify opportunities, evaluate business opportunities, and deliver valuable insights
Effectively structure communication of insights from work streams and deliver clear and professional presentations to the team/team leaders/managers/stakeholders.
Scope, size and plan DS project roadmaps with clear milestones, metrics and identify potential derailment factors. Drive end-to-end execution from incubation to production.
Deliver high quality AI/ML solutions and maintain proper documentation to foster seamless workflows and code-reusability principles.
Performing regular technical coordination/reviews with stake holders and ensuring timely reporting and escalations if any.
Propose and develop innovative solution approaches based on scientific research or empirical studies.
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
Full time 4-7 years relevant work experience in analytics/data science.
Proficiency with mathematics and statistical analysis with significant hands-on experience in AI / Data Science.
Proficiency in Programming Languages (Python), SQL, Excel and other Microsoft Office products
Knowledge in exploratory analysis, predictive modeling, prescriptive modeling, strong understanding of machine learning algorithms like Regression, Bagging (Decision Trees, RF), Boosting (XGBoost, GBM), Clustering (KMeans), Deep learning, NLP and Computer Vision.
Hands on experience of working in Deep Learning Models and related frameworks like TensorFlow, Keras, PyTorch etc.
Sound understanding in AWS services including Sagemaker, Redshift, Athena, S3 & AWS data lake.
Ability to bridge business context with technical details and explain and discuss mathematical and machine learning technicalities to a business audience
Ability to work collaboratively with a variety of business, data science and technical stakeholders.
Preferred
MTech/master’s degree in Data Science, Business Analytics, Engineering, Technology, Computer Science, Statistics, Operations Research, Applied Mathematics, Economics
Previous airline business experience
Experience in developing & deploying the end-to-end data science pipeline into production