Operations Analyst

Job Description

The Operations Analyst is responsible for using data analytics to report on operational performance, analyze operational performance for improvement opportunities, assess flight schedule structure for operational risks, and build scheduled block times to achieve on-time arrival performance.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Compile and report on daily, monthly, and YTD operational metrics year over year and vs. goal.
• Analyze data to identify “root cause” of variances to goal by operational area.
• Design/Build Scorecards with existing systems and then partner with IT to build “scorecards” and standard reporting via Business Intelligence (BI) and related tools.
• Clarify and coordinate delay and cancellation coding to ensure accurate data for analysis.
• Assess changes to schedule structure for risks to operational reliability, e.g., schedule tightness, recoverability options, etc.
• Build city-pair, time-of-day, and season-of-year specific scheduled block times using historical times, historical trends, and expected variations going forward (e.g., airport construction).
• Conduct “continuous improvement” analysis of actual block times relative to scheduled block times in order to reduce a) the average variance between actuals and schedule (e.g., +/- 1% point of goal) and b) the standard deviation (e.g., % of “outliers”).
• Conduct ad hoc analyses, as requested.
• Other duties assigned by management
  
  

SUPERVISORY RESPONSIBILITY

None.

Qualifications And Education Requirements

• Bachelor’s Degree.
• Strong analytical skills, including manipulating large volumes of data.
• Strong Excel skills, including pivot tables, graphs, macros, and “linked” spreadsheets.
• Ability to summarize and communicate the results of/conclusions from the data analysis.
• One to two years’ analytical experience, including working as part of a team.
  
  

Preferred Skills

• Experience with data analytics
• Experience with BI tools such as Tableau or Power BI.
• Experience with Network schedule tools such as Sabre Schedule Manager
• Microsoft Office, e.g., PowerPoint.
• Airline experience.
  
  

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit for periods of time. The employee may have to move and/or lift to 10 pounds and occasionally lift and/or move up to 25 pounds.

AAP/EEO STATEMENT

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.