Cargo Operations Agent

CARGO OPERATIONS AGENT

Job Description:

1. Realizes processes for acceptance, flight preparation and delivery of any cargo and mail carried.
2. Takes delivery of any cargo, brought for being shipped, by performing the necessary checks for them and the documents of the same.
3. Ensures that all cargo and mail are brought to the ramp by performing the preparations for such cargo and mail.
4. Carries out the processes for delivery of inbound cargo.
5. Accompanies loading and unloading of cargo free from any damage and in full.
6. Performs the first response in order for resolution of any irregularities occurred at cargo shipments.
7. Coordinates with official authorities and handling agencies, follows rules and regulations.
8. Responds to the customer questions such as cargo tracing and cargo status check.

Desired Skills & Experience:

• Minimum High School graduation (Associate or Bachelors degree is preferred)
• Permanent residence permit in the respective country (The Company will not provide or assist with work permits)
• Minimum 1 year of experience in cargo or logistics
• Good command of English and local language(s)
• Work in flexible hours
• Being a team player along with having the capability to work independently when necessary and being able to work under pressure
• Sense of responsibility
• Ability to make decisions accurately and effectively
• Proactive problem solving