QA Engineer

Job Title

QA Engineer

Summary of the role

Mission is to perform professional and standardized functional validation on core Amadeus (back-end) applications, in order to detect functional issues as early as possible in the development cycle and avoid their propagation to the production system.

To do so, the mission is to analyze and review functional specifications, design test cases and turn them into a blend of manual and automated scripts. Then execute the test plan, providing project stakeholders with test reports and ultimately give a GO/NO GO decision.

Besides, the mission includes the active participation to cultural change towards an even greater experience for Amadeus customers, by interacting with Amadeus quality teams as well as with product definition and software development counterparts.

In a continuous improvement spirit, the mission also includes the contribution to the definition, implementation and rollout of new quality processes.

Tooling environment: Distributed systems, XML/JSON, Excel, Word, Python or other scripting languages, HP ALM or equivalent, JIRA, SoapUI, Octane, Postman, Robot Framework, DB technologies (Oracle, MongoDB, MySQL, SQL Server, etc.), programming languages (Java, Python, C++, etc.).

Main Responsibilities

Common accountabilities:

• Has the required technical/functional knowledge and experience in own discipline.
• Knowledge of the Amadeus business and how it is related to own area.
• Works using existing procedures or guidelines and provides inputs to support/influence area decisions.
• Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
• Works with a moderate level of guidance and direction from manager.
  
  

Specific Accountabilities

Test strategy

• Attend to specification/architecture reviews (also on customer specification reviews when applicable), and provide feedback along with any potential impact, risk, issue or missed gap based on experience,
• Define test strategy and test plan containing test cases (functional and non-functional), ensure traceability with specifications and customer requirements,
• Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines and all quality guidelines (SDL, STDL), QA best practices/standards from the industry (ISTQB.),
  
  

Test expertise

• Design test cases and write test case scripts.
• Prepare test environment, test data, and execute test cases.
• Provide sign-off (go/no-go) on tested features based on defined exit criteria,
• Continuously assess the need to add/update/remove test cases to existing regression and CI/CD pipeline when new product features are delivered and based on metrics (stabilization, deletion of flaky tests...),
• As part of maintenance activities, investigate PTRs, test the fixes, and enrich test suites accordingly,
  
  

Test automation

• Assess necessity to automate subset of (or all) test scripts,
• Use test automation framework and contribute to its improvement,
  
  

Defect management

• Open defects for software or documentation, assign relevant level of severity based on the importance of the issue, provide relevant investigation and information in order to fix defects,
• Check defect fix, and give go/no-go for the load of production defects,
  
  

Reporting

• Report and communicate on test activities to the line organization, software developers and product definitions analysts,
• Provide visibility on testing campaign/milestones to all stakeholders,
  
  

Support

• Provide mentoring and adapted support to newcomers,
• Provide adapted support to QAE peers based on experience,
  
  

Knowledge sharing

• Share knowledge on a specific topic (technical/functional) and spread it among the QA community as well as other stakeholders,
  
  

Quality assurance ambassador

• Show accountability for the project, product or release quality control,
• Propagate quality assurance best practices based on highest standards in relevant teams and quality communities,
  
  

Technicity

• Efficiently use QA tooling stack and frameworks,
• Be a force of proposition for improvement of existing ones, or development of new ones,
• Be proactive about any issue/change that is likely to affect QA peers daily job.
  
  

Continuous and sustainable improvement

• Be a driving force behind proposals to improve current quality processes in a constantly evolving development lifecycle framework (SAFE...),
• Participate to the understanding, measurement and reduction of the environmental impact of the tested applications and associated QA activities.
  
  

What We Can Offer You

🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.

🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Business Environment

Shaping the future of travel has always been important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

Amadeus works at the heart of the global travel industry and provides the technology which keeps the travel sector moving - from initial search to making a booking, from pricing to ticketing, from managing reservations to managing check-in and departure processes.

Our products and solutions help to improve the business performance of our customers, travel agencies, corporations, airlines, ground handlers, hotels, railways, car rental companies, airports, cruise lines and ferry operators.

Missions at Amadeus offer the opportunity to learn and grow in an exciting and multicultural environment.

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.

Are you the one we’re looking for? Apply now!

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.