HOA Benefits Specialist

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

Reporting to the Benefits Manager, the Benefits Specialist will be responsible for maintaining the day-to-day operations of the US health and welfare programs as well as provide billing/invoice support. This role, based at our office in Raleigh, NC, will provide tactical support for employees and vendors as well as prepare benefits bills for payment and benefits bills reconciliations. The position will also perform other duties as assigned.

The expected pay rate is $26-$29/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

• Provides customer service and guidance to station HR and employees on benefits policies and processes and follows up on incomplete or inaccurate information that is submitted.
• Assists in auditing and reconciling employee data across various systems to ensure data integrity and accurate and timely benefits coverage.
• Create and maintain dynamic spreadsheets and calculators to support benefit bill processes.
• Assists with both internal and external audits to ensure complete, timely and accurate responses to information requests.
• Process company transfers to ensure benefit continuation for employees.
• Partners with third party vendors in the daily administration of benefits programs.
• Performs initial preparation and/or reconciliation of billing statements again recent enrollments and changes. Receives, validates, and processes payment of invoices.
• Processes paid time off plan balance transfers and adjustments and assists with the daily maintenance of plans. Reviews and audits accruals and usage to ensure correct balances.
• Administers various benefit programs including tuition reimbursement and company perk programs, including employee dependent verification for travel incentives.
• Provides administrative support for the benefits and leave of absence team.
• Must maintain discretion and confidentiality working with highly sensitive information
  
  

Your profile

• Knowledge of and experience with HRIS systems (Lawson preferred)
• Strong verbal and written communication skills
• Strong customer service skills
• Strong analytical skills
• Highly proficient in Microsoft Office software, with an strong emphasis on Excel
• Three years benefits, HR, accounting, or related experience required. IVALUA experience strongly preferred.
• Associate’s degree in HR or related field preferred, experience considered in lieu of degree
  
  

What We Offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!