Designer - Media & Training (Hybrid)

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!

Key Responsibilities

The Media & Training Designer will be responsible for both designing, creating and editing of visual storytelling and creative development of Airport Operations Learning curricula. The employee will play a pivotal role in crafting impactful visual content while leveraging both design and videography to enhance United’s brand and engage our audience across various platforms. The employee will be responsible for elevating our service culture at all touchpoints within the airport operations, improve training efficiency and consistency across all agent roles and locations, and reduce speed to market utilizing AI, applicable training approaches, etc. while ensuring the training fits the need, initiative, and agent persona. This position requires the ability to work collaboratively in a fast-paced environment to produce high-quality design and videography solutions.

Conceptualization and Execution

• Create visually compelling designs for a range of training materials, digital assets, print collateral, presentations, and other content
  
  

Brand Adherence, Digital And Print Design

• Ensure all design work aligns with brand guidelines and effectively communicates United’s identity and messaging
• Develop digital assets and produce print collateral with a keen eye for detail and quality
  
  

Videography, Video Production, Post Production

• Plan, shoot, and edit high-quality videos that effectively convey the desired learning and narratives
• Bring together visuals, sound, and narrative to craft engaging and informative video content
• Edit and refine video content, incorporating visual effects, graphics, and sound elements to enhance the overall viewer experience
  
  

Multi-Media Collaboration

• Work closely with key stakeholders and subject matter experts to understand learning objectives and effectively translate concepts into compelling visual designs and video content
• Integrate graphic design and videography to create cohesive and impactful multimedia campaigns across various channels
  
  

Creative Input

• Contribute to the development of fresh and innovative design and video concepts to elevate learning visual identity and storytelling
• Ensure all visual content reflects and reinforces United’s image and message
  
  

Multitasking

• Manage multiple design and video projects simultaneously, adhering to timelines and communicating effectively with collaborators to ensure project success
• Stay updated on industry trends, innovative editing techniques, and emerging technologies in videography and video editing, integrating new approaches to enhance visual storytelling and promotional content
  
  

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of related work experience
• 2+ years of related experience
• Demonstrable experience in graphic design and videography, with a strong portfolio showcasing expertise in both areas.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) and other relevant design and video editing software
• Understanding of design principles, typography, color theory, and layout as well as video storytelling and editing techniques
• Experience in video production, including shooting, editing, and post-production processes
• Knowledge of digital platforms and design best practices
• Excellent communication skills and the ability to present and explain design and video concepts effectively
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
• Travel up to 30%
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  
  

What will help you propel from the pack (Preferred Qualifications):

• Graphic Design, Visual Communication, Film Production, or related fields
  
  

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT WHQ00023489