There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.
Key Responsibilities
The Specialist, HR and Engagement Communications is a foundational member of the HR Communications team and creates thoughtful, engaging, clear communications about the employee experience. This role partners with leaders in HR to build and drive communications strategies related to HR programs, including talent management, benefits and rewards, travel, employee engagement, and self-service tools. This team supports communications planning and execution for other corporate groups as well.
This is a Chicago-based position, that will require on average, two days per week in our downtown office.
Supports the Manager - HR and Engagement Communications on communications plans
Partner with internal subject matter experts and external vendor partners to create, edit, manage and publish timely information on United-sponsored benefits and programs
Manage timeline, calendar, scope and effectiveness of communication plans
Ensure communications materials are in line with United’s brand, tone, and voice
Oversee content creation and production of content on relevant Flying Together pages/sites
Produce and disseminate relevant content across multi-media channels including email, intranet, display screens and print materials
Lead communication deliverables relevant to HR initiatives and beta programs
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree in Communications, Journalism, Marketing or related field
Minimum of 2 years of related work experience
1-2 years of project management experience
Ability to handle several projects at a time
Microsoft Excel, PowerPoint, and content development and management tools
Strong business writing and editing skills
Ability to work effectively & efficiently in cross-functional teams
Proactive, detail-oriented and well-organized
Forward-thinking, diligent and creative
On-call responsibilities will be required at various times of the year
Must be legally authorized to work in the United States for any employer without sponsorship
What will help you propel from the pack (Preferred Qualifications):
Experience focused on HR topics
SiteCore or other CMS/publishing platform
Acrobat Creative Suite
AP (Associated Press) style writing
Exceptional writing skills including the ability to harness style, tone, and voice to appeal to your target audience
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.