Sales Manager

Sales Activities & Development:

• Plan and execute sales and other commercial activities to meet corporate revenue, tonnage, and yield objectives
• Maintain and develop productive business relationships with freight forwarders, consolidators, cargo agents and other parties in the assigned territory
• Identify and develop new customer segments (road feeder, offline etc)
• Negotiate mid- longer-term volume and rate agreements, as well as conditions of contract with existing and new customers according to Cargolux’s process & standards
• Periodic communication with customers to ensure visibility and awareness of Cargolux’s Network, Products, value-added services, and opportunities
• Planning and executing of periodic customer visits and follow up through CRM reporting
• Promote Cargolux’s digital sales channels; set targets and liaise feedback
• Structural analysis of market trends, identification of bottle necks and opportunities
• Anticipate and formulate the impact on business according to economic and political actualities
• Customer Portfolio Management: Optimize the business performance:
• Preparing periodic sales growth plans for discussion with the Country Sales Manager
• Measure the customer return rate and define action plan
• Identify service levels needs and discuss possibilities/improvement with the company’s relevant stakeholders

Team Management:

• Define, discuss, and share the yearly/seasonal sales strategy
• Ensure team members are equipped and train to perform their duties as assigned
• Set team and individual targets, measure and discuss periodically
• Safeguard the set sales processes in accordance with Cargolux’s standards

ESSENTIAL REQUIREMENTS FOR THE POSITION:

• at least 6 years of proven Cargo Sales experience is a must
• Experience in leading a small team
• Fluency in English, written and spoken
• Excellent interpersonal skills (empathize with employees, challenge and motivate the team )
• Motivated leading by example and hands-on mentality are required
• Should be able to set goals, think analytical, be flexible, act independently and on your own responsibilities
• Ability to prioritize when presented with a high volume of work load
• Economical understanding of the air cargo market

WORKING CONDITIONS:

• Position based in Hamburg
• Occasional travel
• A certificate of good conduct will be required
• Flexibility in working hours