Emergency Response Planning (ERP) Manager

Job Purpose

• Develop and maintain Air Arabia Group Emergency Response Plan (ERP) while establishing connections between the ERP plans of all hubs.  
• Carry out the daily activities related to the Psychoactive Management Program (PSMP) within Air Arabia PJSC. 
• Oversee and facilitate the organization's interdepartmental ERP & PSMP related communication, regulations, policies, manuals, and documentation flow to fulfill operational requirements.
• Conduct training sessions and presentations as needed, ensuring comprehensive implementation, communication, assessment, and adherence to ERP and PSMP measures at all times. 

Key Result Responsibilities

• Ensure compliance with regulatory requirements for all aspects of ERP, FAP, and PSMP.
• Develop, implement, and manage all facets of the Air Arabia Group ERP, FAP, and PSMP, ensuring compliance with laws, regulations, and company objectives.
• Ensure to link the ERP & FAP plans of all HUBS at Group level.
• Establish, maintain, and continuously update Group and HUBS ERP, FAP, and PSMP manuals, training materials, and other necessary modifications.
• Prepare and execute Annual ERP & FAP Drill/Exercise Plans for all hubs, ensuring timely actions for identified gaps.
• Establish and coordinate Stations’ ERP and maintain up to date all necessary information and contacts.
• Conduct ERP training for station managers, family assistance team members, OCC staff, and other relevant personnel. 
• Design and conduct emergency response exercises to train employees, Station managers and other stakeholders on disaster contingencies.
• Procure necessary equipment and tools for training and emergency response, ensuring proper communication and coordination.
• Facilitate ERP training for Crisis Management Team (CMT) members.
• Act as liaison with external organizations such as third-party service providers and industry groups on all aspects of ERP and PSMP.
• Ensure that all necessary service providers contracts are in place and valid including but not limited to emergency response, disabled aircraft recovery, PSMP,
• Ensure all required resources are available and functional in crisis management centers.
• Participate to airport ERP drills to assess and align emergency response preparedness.
• Conduct routine station inspections to evaluate ERP preparedness.
• Coordinate and facilitate the company's emergency response in the event of accidents, natural disasters, or significant events.
• Manage cross-departmental teams and act as a liaison between departments to ensure emergency response preparedness and compliance.
• Develop, implement, and manage all facets of the Air Arabia PSMP, ensuring compliance with laws, regulations, and company objectives.
• Establish, maintain, and continuously update the PSMP manual, training materials etc.
• Prepare the test plan for the HUBS. 
• Facilitate internal & external audits for ERP, PSMP, FAP etc. and ensure timely actions for audit findings/ observations.
• Facilitate Drug & Alcohol tests for safety-sensitive staff as per PSMP requirements.
• Coordinate between Medical Centers and GCAA on all aspects of PSMP.
• Ensure all records are maintained and back-up is available.
• Maintain professional and technical knowledge by attending workshops, reviewing publications, and establishing networks.
• Perform any additional duties as directed by the line manager.

Qualifications (Academic, training, languages)

• Bachelor’s degree in management/aviation or equivalent.
• Diploma or certificate in the related field from a recognized university or institute 
   

Work Experience

• 7+ years of Airline with Safety & Emergency Response experience
• Experience in leading the ERP program.
• Emergency Response Program training from an accredited institution.
• Safety Management System Training.
• Fluency in English language, Excellent written and verbal communication skills, including the ability to produce reports.
• Proficiency in designing and delivering effective training sessions, 
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Understanding of ERP, FAP & PSMP regulations.
• Familiarity with Inspection & Audit practices.
• Professional membership in associations related to the Aviation/Airlines industry is advantageous.
• Possession of Compliance, Audit, and Quality Assurance certificates and training is highly desirable.
• Technical, legal, regulatory, and procedural knowledge.