The Collections Specialist (Temporary position) is responsible for cash collections, internal and external communication to research and resolve outstanding invoices and credits on a portfolio of customer accounts. This individual supports the overall Accounts Receivable function through generation and regular distribution of customer statements, and the upload of invoices to certain customer portals.
Duties and Responsibilities:
Manage a portfolio of customer accounts to ensure timely payments and accurate records
Monitor a portfolio of customer accounts for overdue payments and initiate collection efforts
Run and review accounts receivable aging report regularly to identify and address outstanding accounts
Assist and coordinate with other departments regarding customer accounts
Prepare and submit account statements to customers on both a monthly basis and after each payment
Upload invoices and credit notes to customer portals
Pursue missing remittance detail from customers
Respond to customer inquiries regarding their accounts
Verify customer payment deductions and contact to resolve any discrepancies
Analyze accounts receivable data and identify trends
Assist with periodic third-party audits, providing supporting documentation
Respond to ad-hoc requests from CFO and Management in a timely manner
Perform other job-related duties as assigned
Requirements
Bachelor's Degree in Accounting, Finance or equivalent experience in a related field
5-7 years of experience working in a similar role
Knowledge of generally accepted accounting principles and general accounting structure, policies and procedures
Knowledge of internal controls and SOX compliance
Proficient PC skills and a working knowledge of ERP and Accounting software systems
Proficient use of MS Office including Excel and Access
Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
Strong written and verbal English communication skills
Ability to efficiently resolve problems
Ability to accomplish multiple tasks
Ability to work independently, with minimal direction
Ability to use discretion and independent judgment when making decisions on behalf of the company
Benefits
Pay Rate: $25 - $29 per hour
Seniority level
Associate
Employment type
Full-time
Job function
Finance
Industries
Primary and Secondary Education and Non-profit Organizations
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