Group Leader - Technical Services
Job Title - Group Leader Technical
Role And Responsibilities
In this role, the Group Leader Technical Services will be responsible for day to day activities the maintenance team is responsible for. the training equipment preventive and corrective maintenance.
Responsibilities Will Include, But Are Not Limited To
Role And Responsibilities
In this role, the Group Leader Technical Services will be responsible for day to day activities the maintenance team is responsible for. the training equipment preventive and corrective maintenance.
Responsibilities Will Include, But Are Not Limited To
- Coordinate and supervise preventive and corrective maintenance to achieve required availability and reliability KPI on flight training devices and other training equipment/facilities.
- Supervise a dynamic team of technical staff that must meet the set KPIs.
- Create work schedules, ensuring that an adequate roster is available at all times to cover contracted training availability window.
- Provide staff guidance and leadership to ensure that equipment remains at peak performance to support internal and external customers.
- Identify and track recurring and potential system problems and confer with technical experts and colleagues to formulate plans to solve problems.
- Recommend and develop new procedures for testing, maintenance and repair.
- Ensure that all technical information in the organization is disseminated to subordinates.
- Liaise with co-workers to share new ideas and lessons learned.
- Prepare and do performance reviews.
- Associate’s degree or college degree in job-related field.
- Minimum of 4 to 6 years of relevant experience in supervisory role
- Thorough understanding of aircraft terminology or simulation devices.
- Able to interpret schematics and other technical documents pertaining to simulators and aviation.
- Superior troubleshooting skills and in-depth knowledge of operating electronic testing equipment and advanced software diagnostic utilities.
- Fluency in English
- Quality/Compliance: Achieving a standard of excellence with your work processes and outcomes, honoring company policies and all regulatory requirements
- Customer focus: Striving for high customer satisfaction, going out of your way to be helpful and pleasant, and meet customer expectations
- Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed
- Team Building: Being respectful, approachable and team oriented, building strong Team and relation with customers and promoting a positive work environment
- Initiative: Taking ownership of your work, doing what is needed without being asked, following through
- Efficiency: Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things
- Growth: Being receptive to feedback, willing to learn, embracing continuous improvement
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Airlines and Aviation
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