Mail Operations Manager

dnata Logistics is hiring An Operations Manager for our BWI location!

Salary $40,000 to $45,000

• Weekly pay, 401(k), paid time off and competitive benefits *
  
  
  

dnata Logistics is the premier U.S. Postal Service THS Supplier with 10 stations nationwide providing excellence in service, safety and security through sorting and logistics of all inbound/outbound mail at our warehouses.

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

The Mail Operations Manager is responsible for the management, directing, and leading in the overall operations of the mail loading/unloading and delivery of truck and aircraft container activity/functions.

Essential Duties And Responsibilities

• Plan work direction and leadership staff for efficient workflow, maximum work output, and timely deliveries to meet changing customer needs and staffing vacancies
• Oversee daily workflow of incoming and outgoing mail and related items
• Monitor policy and operating procedures
• Point of contact for mail operations related questions
• Prioritize and manages the schedule for daily tasks and functions for all areas
• Assure proper operation, maintenance, of all systems
• Responsible to train and assign others
• Work plans delegating scheduled assignments to staff
• Oversee planning, implementation, and delegation of workflow in all areas of department
• Ensuring that established processes and procedures are followed
• Provide leadership and direction to staff
• Required to conduct monthly audits and stop observation to ensure compliance with processes and procedures
• Ensure timely reporting requirements are met daily
• Other duties as required
  
  
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication skills (oral, written)
• Excellent interpersonal skills
• Problem-solving skills
• Proficiency with general computer systems/applications
• Must be flexible to work extended hours when necessary, on short notice due to operational needs
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
  
  
  

Education

Associates Degree or twelve (12) months related experience and/or training; or equivalent combination of education and experience.

Metro Air Service is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status protected veteran status, or any other characteristic protected by law.