Efficiency and Planning manager CEMEA

About Swissport

Swissport is the world's largest provider of ground and cargo handling services in the aviation industry with global operations in 269 airports in 47 countries. Swissport is positioned to continue to invest in growth alongside our customers and has the ambition to emerge post COVID as THE most customer centric Aviation Service Provider in the industry. To support us in this ambition and transformation, we will be investing in many new positions, over several disciplines and geographical locations.

Working for Swissport you will be in the position to make an impact on all travelers worldwide. Be it the hurried businessman or that party of four embarking on a life changing family venture, ultimately you will be part of defining their aviation experience. Besides that, you will in the driving seat in defining your own career journey, as Swissport is able to offer you a world of knowledge and personal development.

For the CEMEA region, we are seeking an energized and hands-on Efficiency and Planning manager CEMEA to lead the Planning team in the cluster. If you wish to be part of an internationally ambitious and commercially inspiring environment, please take a look at the job profile below and contact us if you are interested.

Job Summary

This is a key role within an international team with ample opportunities for development. We are seeking an experienced Efficiency and Planning manager who can elevate the Planning team to the next level, drive labour efficiency, and provide excellent operational and commercial business partnering.

The successful candidate will be expected to manage and lead the team, willingly rolling up their sleeves to handle and oversee planning and rostering tasks, conduct detailed business analysis, and spearhead business transformation initiatives.

Job Responsibilities

• Leading and Inspiring: Motivate and lead our planning teams across the cluster.
• Strategic Planning: Develop and implement strategies to enhance planning activities, optimize revenue, and improve operational efficiency.
• Staff Development: Recruit, train, and mentor employees to maintain our high standards.
• Act as the manager for all resource planning in operations (staff & equipment) and as the application manager for Swissport’s standard tool (“GS Planning”), with responsibility for the tool including technical trainings and roll-out.
• Manage or support operational projects, business plans, introduction, and maintenance of new procedures and technologies, or provide related strategic consultancy.
• Identifying improvement opportunities (safety, quality, efficiency) while applying lean management principles and providing leadership in implementing these enhancements.
• Maintain Swissport’s Operations Manual ensuring compliance with industry standards (ISAGO, IGOM, ISO)
• Reporting progress and achievements to the group executive management.
• Lead workshops for employees to facilitate the achievement of OBR targets.
• Evaluate current resource allocations and plan resources (both manpower and equipment) as part of OBRs, tenders, or due diligence activities.
• Cargo: Develop and maintain a set of standard planning parameters as part of OBRs and collaborate with planning experts centrally or at the station level.

Qualifications and Competencies

• Commercial degree, aviation experience or equivalent.
• Extensive experience in GH and cargo planning.
• Above-average flexibility and readiness for travelling (up to 50%).
• Leadership experience is compulsory.
• Presentation & moderation skills.
• General IT know-how.
• Fluency in English, another language advantageous.
• Strong analytical and decision-making skills.
• Excellent interpersonal skills combined with drive for self-improvement.
• Ability to build strong relationships both internally and externally.

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.