Job Description
The successful candidate will be part of a dynamic team tasked with managing merchants’ operations on SIA’s Digital Lifestyle Platform (Kris+).
Key Responsibilities
The successful candidate will be part of a dynamic team tasked with managing merchants’ operations on SIA’s Digital Lifestyle Platform (Kris+).
Key Responsibilities
- Support the onboarding of merchants which involves duties such as content review and creation/ update of merchant’s in-app content, including set up of marketing campaigns in Kris+ system.
- Part of the team performing merchant visits around Singapore to ensure Kris+ collaterals are displayed and participating merchants are advocates of Kris+, including training of merchant frontliners.
- Support merchant frontliners/HQ on finance and operational matters through helpdesk email & whatsapp hotline, including setup/ update of SAP (Finance system).
- Manage stocks of Kris+ merchant materials, including dispatch of Kris+ materials to merchants.
- Assist in the development of merchant training guides/ videos.
- Perform administrative duties that contribute to the effective management of Kris+ merchants.
- Provide valuable insights from the ground and market intelligence e.g. competitors’ and/or trending sales and marketing activities.
- Possesses a diploma in any discipline with good academic results.
- Experienced in an administrative role and is digitally savvy.
- Able to work effectively in a team
- Good communication skills, self-motivated and able to manage multiple stakeholders across multiple functions
- Passionate about delivering promised value propositions at a high standard of excellence to our merchants.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Airlines and Aviation
Referrals increase your chances of interviewing at Singapore Airlines by 2x
See who you knowGet notified about new Associate Merchant jobs in Singapore, Singapore.
Sign in to create job alertLooking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub