Product Portfolio Manager – Airlines Rewards solutions

Job Title

Product Portfolio Manager – Airlines Rewards solutions

Intro

Airlines are undergoing a monumental transformation, seeking to revolutionize customer interactions and the fundamental sctructure of their offers and services.

At Amadeus, we recognize the pivotal role of technology in propelling this transformation forward. With our visionary approach, Nevio, designed for traveler-centric retailing, we stand at the forefront of this incredible opportunity.

Join us as a Product Portfolio Manager, leading the evolution of airline loyalty programs in tandem with the dynamic shifts within the aviation industry.

About The Role

As a key member of our team, you will take the lead in shaping Rewards solutions tailored to the evolving needs of airlines, ensuring a seamless and rewarding journey for travelers at every touchpoint. Our focus lies in enhancing airline loyalty programs, amplifying the value proposition for both airlines and their most important customers – those who demonstrated loyalty !

In this role, you will delve deep into the core of the airline loyalty business, with a specific emphasis on Rewards. We want to empower airlines with solutions that not only optimize their rewards offerings but also help build strong loyalty among travelers.

In essence, the ability for customers to use their miles motivates them to accumulate more. This desire to earn miles drives repeat bookings, which ultimately boosts revenue for the airlines.

If you're passionate about leveraging technology to enhance airlines rewards, shaping the future of airline rewards, and delivering unparalleled value to our airline customers, then we invite you to embark on this journey with us.

Together, let's redefine the essence of traveler-centricity and chart new horizons in the domain of airline rewards.

Your Responsibilities

• Support the transition plan for Rewards solutions: Amadeus Rewards solutions are undergoing renewal to bring more values to the airlines. As a Product Portfolio Manager, you'll play a significant role in executing this plan with structure.
• Define and execute the Amadeus Rewards product roadmap: secure budget, optimise the costs, follow-up and validate the product deliveries. This includes a close follow-up of our pilot customers, who collaborate with us on product and feature launches
• Support product sales: you will be the ‘’go-to person for Rewards product in the Airline unit. Your expertise will support sales people, including contributing to RFPs with strategic positioning, conducting customer presentations when necessary, and equipping sales for these activities.
• Contribute to the vision & strategy of Rewards within Amadeus Nevio
  
  

Our approach

Traveler-centric approach: We prioritize understanding and addressing the needs of airline customers. Our solutions are designed with the traveler's experience at the forefront, ensuring that every interaction is seamless and rewarding. Data-driven decision-making: we leverage data insights to inform our strategic decisions and drive continuous improvements in our products. By analyzing market trends and user feedback, we ensure that our solutions remain relevant and effective. Agile methodology proficiency: we embrace Agile methodology to adapt quickly to changing market dynamics and customer requirements. Our flexible approach to product development allows us to respond swiftly to emerging opportunities and challenges. Industry thought leadership: we are committed to sharing insights, trends, and best practices within the industry. As thought leaders, we contribute to shaping the future of airline rewards solutions and driving innovation in the aviation sector. Continuous learning culture: we foster a culture of continuous learning and professional development. Our team members have access to ongoing training and development opportunities, enabling them to expand their skills and stay updated on industry trends and technologies.

Desired Strong Skills

• Strategic thinking: ability to envision long-term goals, identify market opportunities, and define effective strategies to achieve product objectives.
• Analytical mindset: proficiency in analysing data, market trends, and user feedback to make informed decisions and drive product improvements.
• Product management expertise: knowledge of product lifecycle management, including idea generation, development, launch, and iteration to meet customer needs and business goals.
  
  

Desired Soft Skills

• Excellent communication: clear and concise communication skills to articulate ideas, collaborate with cross-functional teams, and effectively convey product vision to stakeholders.
• Strong leadership: ability to inspire and motivate teams, provide direction, and facilitate decision-making to drive product success.
• Collaboration skills: capacity to work collaboratively with diverse teams, build relationships, and foster a collaborative environment to achieve shared goals.
  
  

About Our Ideal Candidate

• Experience in Product Management is preferable. Experiences in product marketing, pre-sales, Solution Management will be considered.
• Experience in the airline or travel industry, preferably with a background in the loyalty business.
• Proficiency in effectively communicating with engineering teams and navigating through engineering organisation.
• Strong communication skills are crucial for managing relationships with internal and external stakeholders.
• A structured mindset is essential.
• Fluent in written and verbal English.
  
  

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.