IT Asset Analyst

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.

As the logistics and cargo brand of International Airlines Group, you’ll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.

As well as helping to keep the world’s economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.

The role:

IT Asset Analyst

Overview of the role

• Discovery and inventory of hardware, software, SaaS across cloud and on-premise environments
• Owning and maintaining the CMDB (Configuration Management Database)
• Relationship mapping and lifecycle mapping of all assets

People/Relationship

• Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships.

Governance

• Member/Invitee of the following Teams & Boards:
  • IAG Cargo Service Delivery, Governance and Assurance team, within the Service Operations and Infrastructure function
  • IAG Cargo CDIO Team

What you’ll do:

• Management of the hardware and software product lifecycle.
• Maintains and monitors hardware/software catalogue to ensure compliance.
• Through a continual improvement approach, identify savings opportunities for renewals, software licensing, and services.
• Track software subscriptions and licenses, working with Procurement to maintain compliance.
• Track and manage equipment replacement cycles and processes.
• Monitor and review software and hardware utilization and make recommendations on requirements.
• Continually reviewing IT Asset Management processes and policies for refinement.
• Interacts with other stakeholders as appropriate.

This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities.

What you’ll bring to IAG Cargo:

• Demonstrates and applies a strong understanding of IT Asset management principles.
• Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across organization.
• Strong administration skills and a proven track record of following defined processes.
• Excellent communication skills, both written and verbal.
• Fluent written and spoken English.

Your experience:

• Experienced in ensuring IT assets are recorded accurately within the database and information is accurate and up to date.
• Experience recording and monitoring the expected costs and demand for IT asset and licence consumption.
• Maintaining a record of the current and forecast consumption of IT assets and licences.
• Provision of timely and accurate reporting on IT assets and licences recorded in the database, promoting the IT Asset Management processes.
• Experience working in support of IT Procurement activities
• Proven track record of working in a multi-vendor environment across regions.
• Experience of operating across multiple countries and cultures is desirable, but not essential.

What we offer:

Wherever you work within IAG Cargo, you’ll play a part in connecting people and countries and join a diverse and inclusive business that’s making a difference to the future of aviation.

Colleagues working for IAG Cargo:

• Benefit from attractive and competitive rewards aligned to the local market and role.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Work with diverse colleagues in a business that truly values inclusion and diversity.
• Are valued for their ideas and opinions.
• Benefit from opportunities for development and progression.
• Are able to support communities across the world, and close to home.
• Work in an environment in which safety and wellbeing are paramount.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Please advise us if you require any reasonable adjustments to take part in the recruitment process so we’re able to remove any barriers that may present themselves.

To apply for the position of IT Asset Analyst, please use the ‘apply now’ function.