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Hospitality & Planning
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Job Overview And Responsibilities
The Onboard Programs Associate Analyst will report to the Manager of Onboard Programs and support the data and product management for Food and Beverage technology. The position will require collaboration across various organizations to bring dynamically curated content to customers about what to expect onboard in the food and beverage space. Additionally, this role will be responsible for supporting the health and reliability of the preorder and digital menus programs, maintaining existing capabilities, and implementing future enhancements to correct opportunities or gaps in customer and employee experiences.
Data Management
Develop, publish, and audit monthly preorder scheduling rules
Oversee digital menus backend configuration tables
Risk Mitigation
Support and triage any issues or reports that get sent in for preorder and digital menus platforms in partnership with Digital Technology
Support Tasks
Assist in the development and distribution of preorder exclusive meal forecasts
Asset Management
Maintain library of food and beverage imagery for preorder and digital menus platforms
Other Tasks
Collaborate with both internal and external stakeholders to ensure accuracy and support ad-hoc projects
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Required
Bachelor's degree
Engineering disciplines, Supply Chain, Mathematics, Statistics, or Business administration
1+ years of experience in Business, Finance, or related functional area
Strong Relational database management
Strong Excel skills and experience manipulating large data sets
Excellent written and verbal communication skills
Ability to work well with others and quickly build trusting relationships
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree
2+ years of experience in Business, Finance, or related functional areas
Experience in Hospitality, Catering / Food Services, or the Airline Industry
Six Sigma Green/Black Belt certification
Knowledge of airport operations
Proficiency in VBA, SQL, or other data visualization techniques
Working knowledge of inflight, catering processes, or back-end digital technology components