Project and Portfolio Management CHRONO25 (80-100%, all genders)

Take advantage of this unique and exciting opportunity to be a part of the interdisciplinary program CHRONO25 which coordinates all operations and customer excellence initiatives at SWISS to improve our customer experience/NPS and punctuality up until 2025 to fulfill SWISS’ strategy ambition LX2025.

Starting date: June 01, 2024 or upon agreement

You may apply in English or German.

Tasks

This role will give you an exciting and unparalleled view into the airline business including its main system partners and will allow you to make a meaningful contribution to the improvement of SWISS’ customer journey and core operational processes.

• Close collaboration and communication with the operations and commercial teams
• Prepare the CHRONO25 storyline and presentations – from idea generation to finished slide-deck – for internal and external audiences
• Coordinate ad-hoc analyses and briefings
• Work with the management team to deliver, monitor and communicate progress towards operational and commercial goals, based on KPI and OKR
• Support or take charge of initiatives and projects and ensure timely implementation
  
  

Benefits

• Subsidized parking or public transport
• Flight benefits
• 27 days of annual vacation
• Flexible workhours and part-time working models
• Remote working (e.g. from home)
• Diversity programmes
• Attractive company pension scheme
• Paid maternity and paternity leave
• Company health management
• Profit-sharing programme
  
  

Requirements

You keep the overview over fast-moving topics and anticipate inter-dependencies? You think interdisciplinary and proactively manage interfaces and information? You prioritize swiftly even in hectic moments? Then you are the right person for this position!

• Master’s degree, for instance in business administration, economics
• Strong analytical and conceptual skills as well as business sense paired with attention to detail
• Strong interpersonal and communication skills
• 3 years or more of work experience in the airline industry in a project management role
• High level of integrity and confidentiality
• Very good time management and organizational skills with the ability to work under time pressure
• Very good spoken and written German and English skills
  
  

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Company

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

Contact

Diana Munzinger

recruiting.services@swiss.com