There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!
Key Responsibilities
This position is primarily responsible for conducting thorough, prompt and objective investigations into allegations of misconduct and other human resources related investigations and/or policy violations. The individual is to be a neutral fact finder that ensures the allegations are investigated efficiently, thoroughly reviewed and addressed in compliance with established policies and procedures. The Employee Relations Senior Specialist also serves as a consultant and advisor to senior leadership, business partners as well as other employees within their respective location.
Investigates all Human Resources assigned or directly reported complaints
Responsible for intake, researching the allegation, developing an investigation plan, conducting effective interviews and data collection, completing a written report, and communicating an appropriate summary to relevant parties
Works closely with leaders within the Human Resources, Labor Relations, Legal, Corporate Security, Ethics & Compliance, and other departments across United's organization
Compiles all investigation data within the appropriate case management database
Discipline Review Panel and Corrective Action Committee administrative functions.
Must have the ability to effectively document all interview notes and case documentation within a timely fashion
Serves as a subject matter expert to all levels of management and Human Resources Business Partners regarding employment and labor law in support of employee engagement
Partners with Labor Relations, HR Business Partners, Corporate Security, Ethics & Compliance and Legal when conducting investigations to provide counsel and facilitate prompt and effective resolution of workplace concerns
The salary for this position is $73,425 to $107,690, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.
Bonus eligible: yes
At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.
Salary and benefits information is being included in this job posting in accordance with Colorado and California state law.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
The posting end date is 4/12/2024.
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree in HR, Business Administration, Criminal Justice or other related fields and/or equivalent work experience
3 or more years Employee Relations, Human Resources, Labor Relations, corporate law, investigation or equivalent work experience
Strong analytical, fact-finding and evidence gathering skills
Excellent verbal, written and interpersonal communication skills in order to effectively connect with leadership
Ability to build and maintain credibility within all levels of the organization
Commitment to maintaining confidentiality of sensitive, employment-related information
Strong time management and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases, effectively planning, organizing and prioritizing cases
Experience working with and the ability to partner with Legal Counsel, Human Resources, Labor Relations, etc.
Skills in mediation and problem resolution methods
Ability to develop and facilitate classroom and other methods of training to all levels of the organization to mitigate organizational risk, promote United's Core 4 values, ethics policies and improve managerial skills and field leadership
Demonstrate high ethical and professional standards that translate to building trust and confidence with internal customers throughout the United organization
Demonstrate autonomy in decision-making and recommendations when working with business partners, internal and external to United
Knowledge of principles and practices of human resources management and labor relations in the United Airlines environment.
Extensive knowledge of Microsoft Word, Excel and PowerPoint and ability to learn and use Convercent, PeopleSoft, Taleo and Cornerstone software
Extensive knowledge of applicable state and federal employment and labor laws and the compliance requirements of those laws
Knowledge of federal and state employment laws
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is a crucial function of the position
What will help you propel from the pack (Preferred Qualifications):
Bachelor's degree in HR, Business Administration, Criminal Justice or other related fields
5 or more years Employee Relations, Human Resources, Labor Relations, corporate law or investigative experience
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.