Foster the success of the Amadeus Commercial Organization (ACO) cluster of Lebanon, Jordan and Syria to develop a sustainable market leadership. Actively lead the Travel Sellers commercial team and support other business units when required as a Cluster representative.
Responsibilities
Act as the commercial director of the Travel Sellers business line by leading the commercial teams
Develop and manage the relationship with the travel agencies and maintain strong ties with key players and accounts
Lead and inspire the commercial team through guidance and coaching for optimal performance
Customers/Market - To be a figurehead in the market with customers and target customers. Establish a reputation as thought leader in the local market.
Profit and Loss - To be responsible for the growth of the P&L of the ACO (Amadeus Commercial Organization) and the retention and growth of revenues and EBITDA.
Business Strategy - Lead the creation and fulfillment of the 3 year Long Term Plan and detailed yearly Business Plans including Sales, Marketing, Products, Customer Delivery, People, Finance as well as identifying areas for Business Development and Innovation.
Operational Excellence - ensure the services provided to customers meet client expectations and SLA's. Seek productivity improvements through local and company initiatives.
Financial and Legal - ensure the business is run to high administrative standards and low levels of risk in financial accounting, legal contracting, administrative HR issues and in compliance with company and local standards.
Act as ambassador to Amadeus and represent all business units when needed in front of customers, governmental entities, airlines etc.
The Ideal Candidate Should Have The Following Requirements
Bachelor degree from a reputable university. Master's degree an asset.
A minimum of 10 years of commercial management experience
Experience in managing senior client relationships and negotiations
Proven achievements in customer service-driven environments
Marketing knowledge and experience
Extensive experience in people management - motivation of individuals and teams, performance target setting and effectively dealing with performance issues
Knowledge of the Levant market is an advantage
Knowledge of the travel industry, both on provider and subscriber side.
Fluency in Arabic and English
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting
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