Fueling Manager

Main accountabilities include:

• Fully responsible for all aspects of the station. Services offered at the station include ITP Fuelling and

GSE Fueling services.

• Reviews data on incoming flights such as scheduled or estimated times of arrival or departure,

destinations and downline station stop, in order to plan work activities.

• Directs and coordinates all operations functions and ensures workers and equipment are available

for fueling and defueling services.

• Analyzes reports and records of operations and inspects facilities to determine effectiveness of

existing methods and procedures and physical condition of facilities and equipment.

• Prepares and submits recommendations designed to improve efficiency of fueling services.

• Investigates causes of accidents and recommends safety measures for preventing further occurrences.

• Leading and working with the senior team to maintain and enhance appropriate, effective safety &

security systems, risk assessments, periodical inspections & audits, operational training programs,

planning, operational processes, and service delivery.

• Regularly interacts with customers to promote the station and to measure the level of customer

satisfaction.

• Uses customer feedback to constantly develop and improve capabilities and processes.

• Implementation of the company policies and procedures, promoting sound safety, security, and people

management practice

• Promoting and driving a ‘safety first’ culture through all levels of the organization.

• Ensure the business unit remains fully compliant with internal standards and all relevant industry,

regulatory and state legislated requirement.

• Lead and motivate hard working teams to deliver excellent quality and productivity.

• Safety and security are the responsibility of each employee.

• Required to attend the mandatory training imposed by the Company and Airlines as per job role.

• Maintains all equipment records and monitors vehicle registration and hour meter program.

• Determines work procedures, prepares work schedules, and expedites workflow.

• Perform as a mentor to other employees and provide training to new employees.

• Some responsibilities may include interviewing, hiring, and training employees; appraising performance;

rewarding and disciplining employees; addressing complaints and resolving problems as needed for

violations of company policy.

• Complete shift reports and sign timecards

• Assist in the preparation of performance evaluation forms.

• Prepare disciplinary incident and/or termination reports.

• Conduct shift briefings to ensure staff is organized and informed.

• Comply with the company’s attendance/tardiness standards.

• Other duties may be assigned.

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their

actions or omissions whilst at work.

• Fully versed in International Aviation Safety and Security standards and passionate about promoting them

within the organization.

• Co-operate with their manager / supervisor to allow them to perform or comply with any legal

requirements imposed on the company.

• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests

of health, safety, or welfare reasons.

• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or

immediate danger to health and safety.

• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager /

supervisor, who will then follow the procedures contained in this manual.

• Carry out work in accordance with information and training provided and any specific workplace health

and safety rules or procedures.

• Fully understand the company health and safety policy.

• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Bachelor's degree (B.A.) from four-year College or university; or five to ten years related experience

and/or training; or equivalent combination of education and experience.

• Excellent leadership and people management skills

• Experience in business development, sales, and commercial negotiation & pricing

• Extensive management and/or support service experience, preferably in an in-to-plane fueling or ground

equipment fueling environment.

• Strong communication and interpersonal skills balanced with a high level of confidence to influence and

present at all levels.

• Interpersonal skills: Independence, decisiveness, and the ability to work accurately and independent of

immediate support.

• Able to influence, engage and motivate at all levels.

• Flexible, determined to succeed and self-motivated.

• All applicants must hold the requisite employment authority to work in the USA.

• Must be at least 18 years of age.

• Must pass pre-employment physical test and a drug screen.

• Must have a current valid US driver’s license.

• Ability to proficiently read, write and speak English.

• Able to remain calm under pressure.

• Must be comfortable lifting 70lbs.

• Must pass FBI background check and obtain US Customs seal.

• Must be available and flexible to work variable shifts including weekends and holidays