Cargo Documentation Agent

Are you passionate about the aviation industry? Do you want to be responsible for the documentary handling of cargo and mail under supervision?

If your answer was "yes", then join an International, multicultural and strongly growing company! Apply now!

Tasks

Your main tasks include, among others:

• Documentary Acceptances
• Shipment Data Capture
• Prioritization of Export Build-up and Import Breakdown
• Preparation of Export and Import documentation (Manifest, AWBs)
• Handling of irregularities (MSCA, MSAW, FDCA, damages)
• Preparation NOTOC
• Close out flight
• Handling of irregularities (MSCA, MSAW, FDCA, damages)
• Customer contact (Notify customer)
• Hand over AWB and Docs to customer
• Debit charges
• Performs all other duties assigned or delegated by supervisors
  
  

Benefits

• Flex Holidays
• 15 Vacation Days
• Short Disability
• Employee Assistance Program
• Flight privileges
• Healthcare
• Long Disability
• Family Policy
• Life Insurance
• Commuter Benefits
• Education
• up to 60 Sick Days
• 401k plan
  
  

Requirements

To be successful in this role you will need to have a combination of the below requirements:

• High school diploma/GED or equivalent desirable
• Professional experience desirable
• Fluency in English and other language required
• Qualification according to CHM / GOM required
• MS Office as user
• Strong ability to work under pressure
• Good adaptability
• Good assimilation
• Good change management
• Strong oral communication
• Strong written communication
• Strong conceptual thinking/ procedure
• Good conflict management skills
• Strong customer orientation
• Strong customer service
• Strong professionalism
• Excellent reliability
• Strong responsibility
• Excellent teamwork
• Constant time pressure
• High stress levels
• Must be willing to work shifts
• Must possess a legal work permit in the U.S.
• CV/ Resume and Cover Letter required
• Company may provide relocation assistance
  
  

Company

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.