Key Account Manager

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our DNA since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are probing and securing a new, never touched before stream of revenues on behalf of British Airways & Iberia or our Joint Business Partners, or protecting and building up our market share while building up well developed or launching new shorthaul routes on behalf of either of our airlines, a truly rewarding job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

An exciting opportunity to join British Airways as a Key Account Manager has arisen!

Based in Warsaw, Poland you will be part of the British Airways & Iberia Europe, LATAM & Asia Pacific field sales team adding personal value towards securing our revenue streams from Poland and the neighboring markets from a mix of key travel trade and corporate accounts, that we already have productive and very well developed relationships with.

Our wider Commercial team plays a pivotal role into securing the revenue flows for both British Airways and Iberia allowing us to invest £7bn in over 600 initiatives over the next few years.

This role is a remote role based in Poland. As a result, you must be based in Poland with the right to live and work in the country.

What you’ll do:

• Develop strong networks across your Travel Trade & Corporate accounts.
• Deliver revenue targets by matching our products portfolio to your accounts travel needs.
• Own and manage our Agency Programmes to your own portfolio of top accounts.
• Build and steer our Corporate Programmes on Business, Corporate Express, Be Spoke Deals
• Negotiate and implement commercial agreements to design and deliver effective account development plans.
• Monitor revenue performance and private fares usage and close revenue gaps monthly.
• Drive NDC adoption, trade-ups and ancillary sales from Poland and designated markets.
• Own & host trade seminars, workshops in person and virtually.

What you’ll bring to British Airways:

• Excellent communication skills and fluency in English and Polish.
• Advanced influencing and negotiation skills to engage and drive your own portfolio of accounts to exceed our joint targets.
• Curious and proactive to seek new sales and revenue opportunities.
• A digital mindset and able to effectively analyse data sources to identify revenue gaps and offer insights and solutions.

Your experience:

• A good understanding of aviation environment is desirable.
• Qualification and/or experience in a relevant account management or commercial field.
• A background in managing complex business relationships, both internally and externally.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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