Bid Manager

Overview

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team

SITA is the market leader supporting governments worldwide in Border Management solutions, with products and innovative developments implemented for over 60 governments, managing over 2 billion journeys each year. With the challenges facing border authorities evolving so quickly in recent times, SITA is managing a significant uplift in requests for both product implementations and bespoke solutions, and we are seeking an experienced Bid Manager to join our Border Management business.

Are you ready to explore the opportunities?

As Border Management Bid Manager, you will be responsible for winning profitable and deliverable business for SITA. The role ensures that SITA is portrayed professionally and with credibility in all customer bid deliverables, within agreed timescales, whilst ensuring the process adheres to SITA policies. You will be accountable for leading virtual globally-distributed Bid Teams, developing and communicating goals, and coordinating staff across a matrix structure typically consisting of business development, financial, legal and solution design teams along with various corporate departments, third party partners and suppliers.

Reporting to the Head of Bidding and Commercial Pricing, you will be a part of our team who manages our bid opportunities worldwide, responsible for Border Management solutions.

At SITA, we are meeting the new needs of travel ...today! Are you ready to join us?

What You Will Do

• Work with the Sales & Business Development (S&BD) team to maintain an understanding of customer and competitor objectives. Monitor potential to win at all stages during the bid process;
• Facilitate workshops with the S&BD leads and the bid team to ensure that a compelling commercial offer, the win strategy and themes are understood and communicated to the team;
• Work with the solution designers and delivery managers to envision a solution that is affordable to the customer whilst meeting SITA's business and product objectives;
• Working with Commercial Pricing and Legal, develop a winning commercial model for the deal.
• Develop the overall bid plan, and build and manage the virtual Bid Team to produce the bid deliverables in an effective and efficient manner and in line with agreed bid delivery timeline;
• Own and review the overall response to customer, using industry best practice presentation and review techniques;
• Work with S&BD to manage successful bid events which may include for example workshops, demonstrations, presentations, videos and reference visits;
• Coordinate the negotiation team in the pre-contract stage with the Customer, ensuring that the relevant internal expertise is engaged and involved in the closure of commercial, financial and legal issues with the customer;
• Assess and manage the risks to delivering a successful bid project, and ensure that these are addressed appropriately under the guidance of senior regional / commercial management;
• Communicate progress regularly and clearly to the relevant SITA senior management and stakeholders, ensuring that major issues are escalated and addressed.
  
  
  

Experience

• Minimum 8 years of commercial experience in pre-sales roles in an established IT company with at least 3 years of public sector IT bidding experience.
• Demonstrates experience and success in managing bids to governmental style procurement processes.
• Recognizes, understands and can create empathy with Customer business issues.
• Effective communicator and presenter internally and externally at Senior Manager level, develops successful relationships.
• Clarity and rigour in managing every aspect of response to Customer bid opportunities.
• Strong commercial acumen coupled with effective influencing skills.
• Strong project and people management skills to establish credibility internally, necessary for managing cross-functional and cross-Business Unit Bid Teams.
• Full understanding of sales cycle.
• Minimum first-degree level or equivalent professional experience.
• Ideally holding at least Foundation Level APMP (Association of Proposal Management Professionals) accreditation and/or equivalent formal training in Proposal or Bid Management.
• Formal training or equivalent professional experience in legal and commercial disciplines is an advantage.
• An understanding of the air transport industry and relevant IT systems is an advantage.
  
  
  

What We Offer

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

🏡 Flex Week: Work from home up to 2 days/week (depending on your Team's needs).

⏰ Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.

🌎 Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world!

🌿 Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.

🚀 Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning!

🙌🏽 Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.