Senior Executive - Resource Planning

Job Description

Position- Senior Executive - Resource Planning

Dept.: AO&CS

Job Accountabilities

• Maintain contact with Airport managers and their teams to understand resource requirements due to operational realities, assess operational impact and provide resource within overall KPI parameters. Needs strong negotiation& influencing skills.
• Manage relationship with Airport manager& vertical heads to ensure prompt services are provided within KPI parameters while simultaneously ensuring customer (airport manager/vertical head) satisfaction.
• Demonstrate resource and cost savings due to migration to INFORM
• Manage relationship with INFORM, 6E IT, other vendors and internal stakeholders required during entire project lifecycle.
• Monitor INFORM system performance network wide, take proactive and reactive measures to ensure mandated uptime
• Work with INFORM team for all types of defects, downtimes, transactional issues and ensure resolution within agreed time.
• Manage all data for transactional sources and prepare effective reports.
• Responsible for all effectiveness and efficiency related reporting from INFORM and working with stakeholders to improve performance.
  
  

Competency

 Strong Influence/People management skills

 Negotiation

 Interpersonal Ability

 Relationship management at all levels

 Business Awareness

 System knowledge

 Good communication skills

 Adaptability and Innovation

 Technical knowledge

 Excellent Team player

Mandatory Requirements

 2+ Years’ experience in managerial capacity in Manpower Planning & Rostering function

 Must have excellent customer/stakeholder relationship management skills

 Must be a matured individual capable to work under high pressure in a 24X7 operational environment (This position is non-rostered with SAT-SUN week-off)

 Should be able to convince/influence stakeholders and willing to engage in proactive communication and problem resolution

 Flexible with rotational shifts

 Strong analytical background

 Strong Project management skills

Skillset Required

 Advanced Excel/ Macro (Required)

 Tableau (Optional)

 R (Optional)

 BI tools (Optional)